Customer Ratings & Reviews

These 2 guys were fabulous ! If I need help again, I want the same 2 Geek Squad guys. They were very knowledgeable, helpful, patient. I couldn't have had greater service and they left my apartment immaculate !!! Thank you, Thank you, Thank you !

Do not buy from Best Buy or Magnolia, and definitely do not use Geek Squad!! Geek Squad subcontracts installations to a 3rd party in my area (Philadelphia suburbs). The subcontractor called the day of my install and I had to fight with them just to get back on the calendar 3 days later. Day of install, the crew that arrived was rude and refused to measure anything and instead eyeball all the measurements. They scraped up my wall with my mount and installed it unlevel and too low. Then they left fingerprints all over the screen and failed to remove shipping films and padding. They also failed to route my hdmi cables correctly through the mount channels and even through my wall channels. They even stole one my new $70 hdmi cables. I bought 4 and they left me with three. In the end, this was the worst install I’ve ever experienced. The quality was extremely unprofessional and I’ve already contracted for a more boutique and experienced crew to fix everything. I bought an 83” Sony oled, Sony soundbar and matching subwoofer. This crew was at best qualified to install 42” tvs on a fixed stand. Not qualified to wall mounted anything, let alone any equipment of this caliber.

Great Installer, David. So helpful, really great guy.

This team did amazing, came at scheduled time, greeted my husband and I got to work, made sure we were happy with the location and showed us how to move it side to side. Did amazing!

Great service! Fast and professional!! Would recommend agaim!!

They worked quickly and efficiently and got the 75" tv mounted to the wall nicely and got the tv up and running. It would have taken us so much longer to get it mounted and set up....very happy we had them do it for us!

They came on time even brought a new mounting bracket because the one I bought was to small. They set everything up my back light and my sound system.

Brendan was FANTASTIC! He did a superior job and was helpful in very way! Answered every question and was so kind in his demeanor. Thank you Brendan!

In over ten years, I never make a large purchase from Best Buy without purchasing the additional geek squad protection. The service is top notch, the technicians are fast and efficient and know what they are doing. Thank you for this great service.

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

Agents mounted my tv, were considerate of my preferences and were very welcoming

The agents were very proficient, fast and filled all my requests.

The Geek Sqad knew exactly how to set up and show how to use this and were very proffesional, polite and answered all questions and made sure we could run this when they were done with the setup.

GeekSquad, Jason & Matt, we’re perfect gentlemen, they both knew exactly what they were doing, as well as protected my flooring & wore booties inside the house. I highly recommend Jason & Matt

the agents were amazing. They mounted the d TV and connected all my devices. They were knowledgeable, efficient and friendly. Justin and Lindsay are a credit to Best Buy.

I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

The agents mounted one off my tv and it looks great

Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

Excellent installation and professional installers. They removed my 70" Vizio from above my fireplace and installed the 75" Samsung. Looks great