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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    Steve was absolutely top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great!! They installed the wall mounting brackets quick and spent time showing me all the features that the TV offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product great product great price great product great quality great service great product great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saw I had a sound bar and offered to mount it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times and have ALWAYS had top notch service. Scheduling is timely and they work around my schedule. Very professional technicians complete the job to my satisfaction EVERY time. I highly recommend Geek Squad and will use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad communicated well on install day. all items installed went very well and everything tested before they left. review made with us before leaving of all equipment, cleanup was very well done and the two members of squad were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very good, answer my questions and set my tv to it's proper setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent of men at installation incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered with the utmost care and consideration. The installers new their jobs well and comment ed on the superior qualties of the products we have purchased. They spent time with us and made themselves available for any further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best install ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good proffecional atitude frendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installers. Recommended the right tv placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 2 installers to install 50” Smart Tv in den, alone with Soundbar. They wore shoe protectors and were very careful and considerate through entire install. Answered all my questions (a lot) with no hesitation, and were happy to answer. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65"tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the agents were extremely knowledgeable and did their job very well and quickly. They kept everything very clean and took all the garbage with them. I wanted to give them a tip for doing so well they said they can't take money. Job well done!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KTGeekTVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end product was very good and the Geek Squad installation looks professional. I really like the Tech who finished this project and the on phone staff who arranged the final installation. However, from time of delivery to final installation was over two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fabulous job installing our TV & helping us learn the remote. They were very helpful & answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful, and kind

    I would recommend this to a friend