Customer Ratings & Reviews

Good service, on time, friendly / as scheduled.- this 50-character minimum is a foolish idea & only serves to reduce the number of submitted positive reviews

The team members were on time, asked guided questions, and performed their job beautifully. After completing the job they asked of I needed guidance on anything pertaining to the install and product. They did an awesome job installing my product.

The agents were courteous and mounted the TV perfectly. I am very pleased with the TV, and I am very willing to recommend Best Buy.

Perfect location and wire bundling. Set up remote to control both tv and sound bar

These folks were at the top of their game! Very professional and fast. So glad I did not attempt by myself. Highly recomend the install service.

They guys brought the first TV that was cracked, they were apologetic even when it wasn't their fault. When I got it rescheduled the guys checked it out eeal well before they started the install! Great service from the delivery team and helpful!

The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

The agents were punctual, efficient, professional and friendly. They programmed the tv before they left.

The team was very good at explaining the process and helping me to understand the rationale for certain aspects of the installation.

Geek Squad technicians were awesome - they wired, wall-mounted my 5.1 speaker systems and calibrated my receiver ... basically went from no system (just in-wall prewiring) to fully operational system in just a couple of hours.

The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

Joe showed up early, with my permission, delivered and set up out 75" Sony TV, connected it to out home theatre system and showed me all the neat bells and whistles. He worked quickly and efficiently, and was very knowledgeable. A great job! Thanks, Joe!

Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

They only had to move the tv up a few inches on our current bracket. Wanted help explaining set up of options on tv and help with universal remote. Did not get that.

They did a very good job with everything. On time, friendly and honest.

Our tech was simply the best— set up our tv plus mount it and not a piece of trash left when done

Great job, technician was super friendly and easy to work with. He takes pride n his work.

The Geek Squad who installed my tv did an excellent job! His name was Evan and he did a great job! He was on-time, patient, showed knowledge of the product and walked me through every step of the installation process and how to use my new tv. He was great!

Our first set up was not the best. We had to get a new Geek.group.to.help us with our remotes connecting with the TV. They were great!

Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.