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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad perfectly installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was courteous and professional. They even hid the cables behind the wall. They were able to diagnose that the tv mount I purchased separately would not work and had a back up one just in case. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad once again complete a terrific install of my Samsung Frame TV. This is another in a long line of Best Buy/Geek Squad installs that was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” T.V. Above the fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad, Jason & Matt, we’re perfect gentlemen, they both knew exactly what they were doing, as well as protected my flooring & wore booties inside the house. I highly recommend Jason & Matt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents were excellent. They worked quickly and neatly. They mounted the TV, did all the setups, explained usage , etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The team came into our home quickly, assessed the job at hand and worked fast and efficiently. Cleaning up as they went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced but well worth it and is adjustable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great People, they have helped a lot and responded to all my questions. Gave some pro tips as well how to operate the device and what to do whilst using..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. The TV as mounted, set up and internet connected. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for over the fireplace of my new home. Turns out the previous owners had left the mount there but not the arms. The guys worked with that and credited me for the actual mounting that wasn't necessary. They also worked with an unusual wiring setup for the location. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSqadsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad knew exactly how to set up and show how to use this and were very proffesional, polite and answered all questions and made sure we could run this when they were done with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was courteous, let me know he was arriving early, and was very efficient in mounting our TV. He knew exactly what to do and had it up in no time. He helped tie up some of the loose cords and cleaned up after himself. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy with everything and people whoknow what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient affable and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems on initial install since I had metal studs. They had a different mount on the truck for the install problem with my studs. They had the answer on the truck and didn't have to forget the install and start over the next day. Nice to still have it done while they were here. Glad I used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nash and Nick to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

    I would recommend this to a friend