Customer Ratings & Reviews

Excellent service from start to finish! He was polite, answered my questions, confirmed my desired placement before install and showed how to use when done!

They installed my new tv on an existing mount and tech did set up (including signing in to streaming services I have) and all features on the tv. Showed me all the features and watched while I found all of the functions myself. Everyone needs a Geek to work these complicated features on the 4K sets!

I completely appreciate their installation services. Gjey are always knowledgeable and professional. Yhey ho above and beyond!

Technicians were both great and efficient. They came in looked at what needed to be done, explained how they were going to do things and then got to work.

The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

They did a good job, very professional and they showed up right on time.

The guys that came out knew what they were doing and were very helpful

The agents who mounted our TV went the extra mile to make sure we were happy with the location and they took the time to connect all the devices!

The guy who mounted my 65" TV was very professional and knew exactly what he was doing. He was able to drill holes in my 1976 panel walls and hide all of my wires. It looks terrific. Measurements were perfect.

Agent Aaron did a wonderful job of mounting my TV with my sounder and connected all of my units.Everything works and sounds BEAUTIFUL. He is the best!

Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.

The agents were great. The removed the old tv and mounted the new one to include making sure the programming of the remote was optimized. This is the second time they have been out to help. They were wonderful!!

All he did was take the TV out of the box, plug it in and plug in the cable wire. I don’t think there was anything else to do.

Arrived on time. Very professional, well spoken, polite, clean and very helpful. I couldn’t move the old tv and tv stand by myself so the two men that had come for the wall mount graciously helped me out. My house was a clean when they left as it was when installers arrived. 5 Stars.

The Agents that cam to my house were awesome. They let me informed if their time of arrival, used booties on their shoes, made sure I understood what they were doing and made sure I was completely satisfied before they left.

Geek Swuad did a great job. Very professional people.

Everyone that came was respectful and very helpful

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.

My service from Best Buy was outstanding. I am happy to have Best Buy’s help.