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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1074 Showing 21,461-21,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! Our walls are extremely thick and hard so they had a little trouble finding the studs but they were really nice and did a great job in a short amount of time. Well worth the money bc if we hadn’t, I’d still be waiting on my husband to do it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TVs, very detail, knowledgeable love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, no complaints, long wait window is challenging though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE. QUICK, ACCURATE AND GONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad mount multiple TV's for me. This time as always they are in and out in a flash and do great work. And, I don't have to worry about creating a bunch of holes in the wall I don't need and end up patching and still looking bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job for us. Very professional and friendly. Hooked everything up for us a showed us how to use it. Very pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing wall mount and hanging our new TV. Correctly installed our new in-wall power extentions to connect the TV and devices. However installers told me we did not need to run my second hdmi cord to connect the BluRay to the TV. They would only test the TV, said we'd be fine, and left. Now we have to hire someone else to fish my hdmi behind the wall in our new in-wall extension outlets and rehang the TV. Not expert service. No more Geek Squad unless this is made right, quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, flexible and prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician told me when to expect him, called to remind, was on time, went out of his way to survey the job, went to pick up extra items that made the job more of what I envisioned. Cleaned up more than I expected, and took time to train me. I can't think of anything about him I would change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was punctual. They were careful not to track dirt in the house. They had to cut a hole in the wall and run wires and all of this was done very professionally and perfectly. All within an hour. I’m super impressed with Best Buy and their qualified technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and remote programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting the new wall mount and programing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Behemoth is alive!!!!! (85 inch TV)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and James were terrific. I really like how helpful they were with the install as far as suggestions to enhance our experience. They placed the tv at terrific eye level and kept a clean work area! Would definitely recommend to my fellow man

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't actually mount anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service ... fit the mounting hardware to the TV with precsion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV was timely and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time. Very nice, helpful, kind respectf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich the manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich the manager was so awesome! He help me a lot with getting my installation sit up for my new tv I had bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the geek squad for many years! We’re always pleased with their work! Excellent crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and staff very happy with the experience

    I would recommend this to a friend