Customer Ratings & Reviews

They were great. Very respectful of out home. Did a great job!

Geek squad was very timely, professional and organized with my project.

Very happy with the tv, your people who scheduled my delivery and install really screwed everything up, not once, but twice. Very unhappy with all the problems I had

Two guys from the Geek squad came and professionally mounted out 60" TV. They were very good, quick and very well mannered. Definitely would recommend their services, although my husband bought the annual package, which I think is a waste, as we probably will not be using it.

Great job installing wall mount and hanging our new TV. Correctly installed our new in-wall power extentions to connect the TV and devices. However installers told me we did not need to run my second hdmi cord to connect the BluRay to the TV. They would only test the TV, said we'd be fine, and left. Now we have to hire someone else to fish my hdmi behind the wall in our new in-wall extension outlets and rehang the TV. Not expert service. No more Geek Squad unless this is made right, quickly.

The installers did a excellent job with the install,they paid very close attention to details,and answered all of our questions.

Geek squad guys do an awesome professional job in doing any kind of installation around the house i strongly recommend you getting them if you wanna have that perfect look on anything you need around your house!

Great Serviced set up explanation. Helped with apps and all my needs

My Geek Squad Tech (Chris) called and confirmed he would arrive in 30 minutes and he was right on time. Unboxed and set up my new 65" TV quickly and answered all of my questions perfectly. VERY KNOWLEDGEABLE

Two gentlemen showed up to install one TV, one mount, and to move one TV. They were so sweet, and very helpful getting us all hooked up. The fellow that stayed on double checked everything, and made sure we were up and running... Love Best Buy!

Fits the TV perfectly and flush with the wall. Gives the professional installation another level of fit and finish.

At first I purchased a tilt mount, but the mounting holes did not align. The next day I exchanged it for the correct mount and the Geek squad team installed the new one in just one day. Kudos

The technician was polite and professional. Thank you.

Our first set up was not the best. We had to get a new Geek.group.to.help us with our remotes connecting with the TV. They were great!

After a defective power on situation the installation Team came back to my home and replaced the entire TV. They did a perfect job and everything works perfectly. I love the Geek Squad!!!!

The agents were courteous and mounted the TV perfectly. I am very pleased with the TV, and I am very willing to recommend Best Buy.

The team was very good at explaining the process and helping me to understand the rationale for certain aspects of the installation.

The Geek squad agents were excellent. They worked quickly and neatly. They mounted the TV, did all the setups, explained usage , etc.

Very smooth I had questions and answered. I'm sorry that the virus is here, I would have liked to ask more but the location it installed at makes social distancing difficult. Not a Geek Squad problem They were very good and friendly.

On time, patient to answer my questions, very respectful.