Customer Ratings & Reviews

The ceek squad wad on time ad usual and then made quick work of unmounting the TV which had a dmall but visible defect near the top of the screen. Best Buy did this service at no cost qs the TV wad less than one week old.

Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

My master bedroom was too crowded with a tv stand for the big tv I had. The geek squad guy was super helpful explaining why we had to change mounts because of the framing in the wall etc They were in an out, polite, clean and worth the money for the professional installation.

The two men sent by Best Buy were professional, friendly, competent, quick, thorough and a real pleasure to have install our TV. We asked them to use a "pull down" bracket that we had purchased online and they made quick, complete work of installing it and mounting our TV. We were delighted.

The Geek Squad was fast and efficient. We are totally pleased with the removal of our old TV and installation of our new TV. They utilized our existing mount and sound bar and saved us money.

Greatcuato.er service. Guys wereon ti.e and very professional.

The guys who put up our TV were great. Clean up well after installation and gave a great one on one with it’s functions

Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

The guys were knowledgeable and professional! Recommend!

The agents mounted my tv an programed it to my cable box an the internet

The Best Buy Geek Squad never disappoints. They installed my 75" Samsung quickly and efficiently. They took their time with us explaining how it works and didn't leave until we understood how to navigate the new platform! Will use again when we need them!

We purchased a 55" Sony television to replace our 2 year old 55" Visio that died on us. We are very pleased with our new Sony. The picture is very clear and bright. The Geek Squad set up and adjusted our new television.

The guy from geek squad was the best. He was not able to put me tv up because I brought the wrong mount. He told me what to get and he explain to me went I couldn’t use the Mount that I bought.

Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

His great person and give me alot of advice about my son what he should play in his playstation s5 what level thank for having great team best buy

the agents installed my tv and all my products were really knowledgeable and helped with all my questions really would recommend to let the professionals do there job

Greek square did a great job they were friendly and knowageable

Best Buy delivered my tv and wall mount and easily installed both on my rock wall fireplace. Loos great and they cleaned up all of their mess. Made sure everything was perfect before leavings.

The customer service we received was above and beyond anything we expected. They were so incredibly helpful and answered questions. It was our first time using Geek Squad and I would definitely use them again.

it works, what more can I say? It was installed quickly and efficiently by the Geeks And everything functions as it should.