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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very friendly and knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Marcus to any Best Buy customer. He knew how to install my 43' tv successfully to my bedroom wall with ease and he also helped me set up and program the Roku stick into my 43 in tv as well. He came exactly on time to my apartment on the requested appointment schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is and Excellent Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Ryan arrived on time. Set everything up with no problems at all. I would like to thank them for their quality service and reliability and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation services. Would use Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install was punctual and chill! Bro was a fellow Cole fan! It was a cool exchange and I pray traveling grace on the guys as they travel across this word helping people with they installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the Service Tech Jacob he was very helpful and setup the 86" LG If you ever need to have a install and you live in Indiana call on him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installation specialist was great. Came on time and worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not very "Geeky"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant and respectful technicians. Appeared confident in their craft. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew where on time , very professional and friendly. They removed my 70" , relocated and remounted it as well as hanging my new 85" tv. Saved me a lot of headaches trying to manage the mounting by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad communicated well on install day. all items installed went very well and everything tested before they left. review made with us before leaving of all equipment, cleanup was very well done and the two members of squad were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, did not only a great job mounting the large screen TV but also switching out the previous TV to another room. They also set up the remotes and got us ready to use both our new and previous purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service from the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad(Joshua and Joe) came last Jan. 29 and installed my tv on the wall. They did a lot of additional services and went out of their way to get my tech up and running. They were eager to help me out .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    KTGeekTVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end product was very good and the Geek Squad installation looks professional. I really like the Tech who finished this project and the on phone staff who arranged the final installation. However, from time of delivery to final installation was over two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional scheduling, delivery on time and installation in no time. Haul away as well. No issues and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation service, ably led by Donny, is the best. It is regrettable that the computer repair service is unsatisfactory. The computer repair staff that I encountered are uninformed and rude. Hope this can be approved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting of tv done well,using my own wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were skilled and polite. Used my own tv and wall mount.looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad from geek squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient! Friendly customer service. They ensure you’re happy with their work before leaving. Definitely recommend!

    I would recommend this to a friend