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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job on installing the TV on the wall. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65"tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the agents were extremely knowledgeable and did their job very well and quickly. They kept everything very clean and took all the garbage with them. I wanted to give them a tip for doing so well they said they can't take money. Job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent of men at installation incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered with the utmost care and consideration. The installers new their jobs well and comment ed on the superior qualties of the products we have purchased. They spent time with us and made themselves available for any further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was done very professional we love having Geek Squad mount our TV the mount itself is very sturdy and they didn't mess up the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polk Audio Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and determined why the Polk Audio Sound bar would not work sometimes. They changed it from auto to manual. I now have to use the control for the sound bar but it is working all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always ask for Geek Squad, not 3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After quite a few bumps in the process, we finally got it put up correctly by the Oakland Geek Squad. I works wonderfully and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super polite, called ahead, neat and clean at job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always use Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and mounted the television on the wall and connected the receiver and the Hue lights. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work very happy with service and work Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV & sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs unpacked, drilled holes, connected sound system and then instructed me on how to use. They were great, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv and installed the new one. He worked quickly and had the tv up and running in no time. He programmed the remote so it’s very easy to use. He also gave me instructions on how to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides timely service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claylady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew exactly what to do to connect all my devices, i.e. router, soundbar, bluray, roku, to my new tv. They gave me an expert and easy to understand run through, and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and efficiently and got the 75" tv mounted to the wall nicely and got the tv up and running. It would have taken us so much longer to get it mounted and set up....very happy we had them do it for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got to my home a little late in the evening but kudos to him. He had quite a few service calls to do and mine was his last stop before heading home. Even through the long day he had a great attitude. He had my mount up and going pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was polite and professional. They cleaned up after the installation and explained the features of the TV to me. Great job

    I would recommend this to a friend