Customer Ratings & Reviews

I have used Geek Squad many times and have ALWAYS had top notch service. Scheduling is timely and they work around my schedule. Very professional technicians complete the job to my satisfaction EVERY time. I highly recommend Geek Squad and will use them in the future.

Excellent team. On time and provided professional installation. Installed 77" TV on wall. Connect all devices and programed remotes

Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

The team that mounted my TV was fast and very polite. They also clean up after themselves.

Chris Willeford and Brandon did a wonderful job mounting our new television above our fireplace. They got us hooked back up yo DirectTV and showed us features on our new FireTV. We were very pleased with their work.

Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

Geek Squad sent 2 installers to install 50” Smart Tv in den, alone with Soundbar. They wore shoe protectors and were very careful and considerate through entire install. Answered all my questions (a lot) with no hesitation, and were happy to answer. Great experience!

The agents were not only skilled at installing my TV mount, but also were able to assist me with logging into the extra apps on my TV that I was not familiar with. They were professional and friendly, and were very respectful of COVID precautions.

Geek squad is always the greatest. I can now enjoy watching my new TV mounted on my wall, with the sound bar directly attached below the TV, The TV is excellent in every way, and knowing that it was set up to perfection gives me great peace of mind.

The install was easy with this help. Fast and reliable service. The installer was easy to work with.

After a defective power on situation the installation Team came back to my home and replaced the entire TV. They did a perfect job and everything works perfectly. I love the Geek Squad!!!!

At first I purchased a tilt mount, but the mounting holes did not align. The next day I exchanged it for the correct mount and the Geek squad team installed the new one in just one day. Kudos

The Tech Group installers were very Professional-Paper booties on their shoes-Face Masks- cleaned up all packing items-spent time explaining the operations of the new TV & sound bar-calibrated Sound bar- Very pleased with the results

The agents delivered our tv and unboxed it. After moving the existing tv to our bedroom they then set the new tv in position and got it all set up with our wi-fi and cable box and showed me how to use it. Great guys, very knowledgeable.

Great service and very professional. Problem with arrival time and communication to me rhat the tech would arrive outside the provided window.

The service agents were kind and extremely thorough in their attention to all the details of the installation. White glove service is worth every penny! Thank you BEST BUY!

I have used Geek Squad several times and have had excellent experiences each time. So worth the price.

The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

The crew who installed my OLED Samsung 4kTV did a wonderful job, the TV has performed flawlessly thus far.