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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad professional service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was absolutely fantastic did an exceptional job was very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed old tv and mounted new tv on wall. They did a great job to make sure tv worked with cable and surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. ❤️❤️❤️ Highly recommended TV!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up all my devices quickly. They worked with my availability and made the whole process stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. The gentleman doing it gave us great suggestions and we are so grateful. Everything looks amazing!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd tv installment due to 1st tv defect they were fast i didnt like the way placed my tv on an angle instead of placing it back the way the first tv was placed and im unable to correct it without calling the Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    took a few visits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a few visits & product changes, geek squad got it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 people showed up to set up our TV along with installing the wall mount. All we can say is that they did an EXCELLENT job and we are so glad we had them do this for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv frame up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were polite and professional and sometimes funny. My frame tv was up in no time and looks amazing! And works great - if I could figure out all the buttons! Ha! Got the basics down. Thank u Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys came and did it super quick and easy. Didn’t have to assist at all. Very friendly and didn’t make a mess and they had on booties for their shoes which is great because I have carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Tilt Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents mounted my 65" Sony Bravia TV to a Sanus Large Advanced Tilt Mount, and they verified my TV's operation. They were professional, very knowledgeable, were customer friendly, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy es great,d elivered & set up TV. All AOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV is great. Installers set it up perfectly. We are very happy with our new Sony 50" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and professional! These guys were awesome! Billy and Greg came in hung my 77” TV and we had conversation like we were family not strangers! Thanks Guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give Best Buy's Geek squad a thank you once again for doing a really good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We can enjoy our TV again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounts 65” and 75” TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad wall mounted 65” and 75” TVs, making all connections to TV, sound bars and receivers. Terrific job, very neat and thorough. Paired all remotes, TVs, soundbars and receivers. Used zip ties to neatly bundle all cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and precisely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! It was a joy to have you in my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a call when the Geek Squad were on their way and they got to my house at the time of the appointment, as soon they enter my house they were ready to work safety mask and gloves. I recommend them because they are very professional

    I would recommend this to a friend