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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome agents, helpful and kind. Shout out to Aaron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation and handling made life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient. We are totally pleased with the removal of our old TV and installation of our new TV. They utilized our existing mount and sound bar and saved us money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suoer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super./..........................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We can enjoy our TV again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrates Tv, Sonos and Ethernet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job drilling and installing the tv mount. The Ethernet and HDMI pulled through Fireplace looks clean and professional. Sonos mount below tv is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent friendly courteous neat and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers answered all of my questions and the tv, soundbar, and remote controls were good to go when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional throughout the process. ……Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are to be commended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had wrong mount , rescheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The couple that came out were very safety conscience and professional. They tried and the mount was not going to work on the tv. They gave me info on which one to buy, I returned the mount and bought the one they recommended and rescheduled appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from geek squad was the best. He was not able to put me tv up because I brought the wrong mount. He told me what to get and he explain to me went I couldn’t use the Mount that I bought.

    I would recommend this to a friend