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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Done right AND they cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my tv and wall mount and easily installed both on my rock wall fireplace. Loos great and they cleaned up all of their mess. Made sure everything was perfect before leavings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does ir right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Techs knew what they were doing, great attitude and installed tv pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys from your store who gave us excellent service and all my all family satified on their sevice with wondefull skill. I am willing to recommend thier job to other people who will be friends or neiborhood whenever I have chance. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech (Chris) called and confirmed he would arrive in 30 minutes and he was right on time. Unboxed and set up my new 65" TV quickly and answered all of my questions perfectly. VERY KNOWLEDGEABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Pleasant tech. Very pleased. He arrived on time. Installed tv and showed me how to use new remote. Would recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and hooked up my TV well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was really helpful and friendly. He mounted my 50” TV without any help and hooked up my services super quickly. He patiently explained the remote buttons and important TV settings to me in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t need to add a little more sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is total stupid I said they installed the ZTV and hooked it all up the way it should have been done. Don’t need to say any more!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and easy to use, would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install agents were prompt, knowledgeable and courteous. It was a great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shyam has been an professional. He stayed on top of this installation from the time I purchased. Jonathan was the installer. He was also professional and took his time to make sure everything was to my satisfaction. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and devices were calibratedd. Felix gave insights as to the next product required for optimal experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Professional Throughout the Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a good job mounting my TV and connecting it properly, and they were professional throughout the process. However, I was disappointed that several tasks listed in the description of the "In-Home TV/Display Setup & Mounting" service were not completed. For the price of $249, I expected a more comprehensive service. While the basics were covered, I don't feel that the service provided was worth the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe how fast the technician mounted two TVs. It was just under an hour and worth every penny!

    I would recommend this to a friend