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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. On time, professionally done, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that mounted my TV were great to deal with and made sure that I was satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial agent was outstanding, she knew exactly what needed to be done and she did a great job! Sorry I don’t have her name. I know that she is out of the Alliance Store. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad never disappoints. They installed my 75" Samsung quickly and efficiently. They took their time with us explaining how it works and didn't leave until we understood how to navigate the new platform! Will use again when we need them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect But very kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time. Started to work then realized they should have put the surround sound bar on first. They had to take everything apart and start all over. Trainee had to use our bathroom then continued to help technician. They had a difficult time straightening the tv. It’s still a bit crooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. I mean they were knowledgeable, met my expectations of TV placement. They were patient and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our new 65 inch TV and sound bar. The crew was fantastic. They arrived on time, were very professional and were very attentive to our needs. I have nothing but praise for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek squad came and professionally mounted out 60" TV. They were very good, quick and very well mannered. Definitely would recommend their services, although my husband bought the annual package, which I think is a waste, as we probably will not be using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great with my new 55" Samsung Q60A TV. I had the Geek squad install it and they did a super job. I am able to extend the mount 14" away from the wall and angle the TV so I can watch it from the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hardware mounting very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV hardware I owed so easy to use. I would highly recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and even offered an option to cords running down the wall! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and knowledgeable. Moved my large screen TV from the bedroom-to the family room. Showed me how everything worked. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys came and did it super quick and easy. Didn’t have to assist at all. Very friendly and didn’t make a mess and they had on booties for their shoes which is great because I have carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Complete Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my installation and will request their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. They were fast n they came early. Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s up out of the way now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My master bedroom was too crowded with a tv stand for the big tv I had. The geek squad guy was super helpful explaining why we had to change mounts because of the framing in the wall etc They were in an out, polite, clean and worth the money for the professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than scheduled. They promptly removed the existing TV (which was broken) and installed the new one. They ensured everything was working correctly and provided an overview on how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came for my set up for on time and very kind, and also very quick. They also gave me their contact info in case I ended up having any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv — they centered it on the wall and checked the height with me prior to the installation. Then they connected my devices and made sure I could start connecting to my Roku (to initiate my account). Great service, thank you! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys arrived on time, and were the most professional I have ever seen. They worked tirelessly and efficiently to make my installation perfect. I would not hesitate to call them back for any of my future needs. Phenomal job!!!

    I would recommend this to a friend