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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Tino were fantastic and most professional. Been a Total Tech Member for years and Geek Squad has always been most dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was AWSOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team that came to my house were sooo good! They knew what they were doing! Gave us really good tips and mounted our 85” tv so quickly!! Happiest costumer here! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation and handling made life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job and pretty quickly!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad forever and they have alway been very good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Should be Called Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TVs and did a great job explaining the remote controls as well as sinking them to the other remotes and hooking up our sound system. These guys were great and we were happy to have their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had me buy a different bracket. The one I purchased wasn't as adjustable, even though it was called full motion. They left and returned later the same day after I had picked up the new mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best there is, The guys are very professional and know there business. They wall mounted my new TV and installed all the add on's with minimal issues. This service is great and money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service I've experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kayla and Caleb were awesome. They went above and beyond for me. They even moved my dresser to the position I had mentioned I wanted to place it! They were polite, helpful and willing to answer any questions I had!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV quickly but at a heavy price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was great. The technician was very knowledgeable and polite. I do have an issue with how my appointment was scheduled. I called and spoke with someone to schedule the appointment and the agent did NOT tell me there was an additional fee for mounting above the fireplace, which I discussed with her, and she did NOT tell me the mount I had purchased was not suitable. The whole thing cost me an additional $200 the day of. Not at all happy about that. If I'd known it was going to cost a total of $320 to simply mount two TVs, I would not have hired Best Buy. Again this is no reflection on the actual technician, he did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time for set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a very good team very polite and kind I just wished that I can get all my components hooked up there has to be a way can I hook up my karaoke machine am i vcr,DVD, all together working please call if you can accommodate thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our new tv did an excellent job and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my TV up and connected in a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my 77" TV which included a TV mount and cable management box that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians weregreat On time Efficient Competent Frindly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team from the Geek Squad were very professional. They arrived on time and mounted my 75 inch with my bracket. After they were finished they hauled away all the trash. Very satisfied with their work and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house as expected and explained every step they were doing. Since I was not home at the time, my wife was there so they informed her of their process. I'm glad I use geek squad and love the services provided!

    I would recommend this to a friend