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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1091 Showing 21,801-21,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job by the Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, on time and a really clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service from a couple of very knowledgeable experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fuss Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was painless, fast and easy. The customer service side was excellent, very well informed and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corner spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mount was mounted by geek squad. It is in an indented space. Fits very well there. Full motion allows it to be pushed to the wall or pulled out where it can be seen around the corner. Good choice for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the installation perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed on their arrival time. The two guys worked together very efficiently. Left site clean and reviewed operation of the TV with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy complained a lot about it being an above the fireplace mount and threatened to charge me more. The original mount was installed by Best Buy also. The guy wasn’t as familiar with it and got upset that he put the TV up wrong and had to redo it and that’s when he started saying he may charge me more money. This was a horrible experience. He asked me who setup the service and I told him the guy in the store that sold me the TV. He just made me feel uncomfortable. I don’t mind paying for quality work and if you had to charge me more then fine but you didn’t have to come in my home and be a Negative Nancy the entire time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounts 65” and 75” TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad wall mounted 65” and 75” TVs, making all connections to TV, sound bars and receivers. Terrific job, very neat and thorough. Paired all remotes, TVs, soundbars and receivers. Used zip ties to neatly bundle all cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph and his partner installed well my tv and they did everything there best just to fit my fridge in my door. God job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing!!! He connected everything professionally and was very polite, knowledgeable and helpful. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new frame TV! The Geek squad showed up on time and mounted my TV and took care of everything. They gave me a quick tutorial which helped tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Arrived on time, asked questions about placement and installed completely. Installation included setup with the cable system. Clear explanation of operating TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaun Carlos Castaneda.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job looking to get an other install. Did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who installed my TV were excellent. They did a very professional job and were courteous, friendly and very helpful. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and set up very professionally and sound bar was set up perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the TV mount to the wall however refused to install the TV due to what they perceived as a "weight limitation" on the mount. What they looked at was weight of my TV plus the stand, 77" TV. Stand weighed 24 lbs., TV weighed 51 lbs., mount rated at 77 lbs. They refused so I and a neighbor mounted the TV. Job was only 50% completed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Armando are the best. Polite and efficient. We trust them completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the quality of expertise and professionalism demonstrated by the Geek Squad personnel who installed the attachment to hold my 85 inch TV. They arrived on time, worked diligently to complete the task; and cleaned up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service reps were outstanding as always. I always ask for Adam by name and he has done a great job for us for over 15+ years.

    I would recommend this to a friend