Customer Ratings & Reviews

We received our television as promised as well as the wall mounts. Immediately, the tech started complaining that he could not affix the additional wall-mount because he was by himself. He called someone twice to tell us that he would have to charge us $235.00 to replace the current wall mount. Our problem was that the person who mounted several of our televisions in one day was by himself. The salesperson who we had told us it could be done, yet we still have the mount needed sitting in front of our television. This was not a good customer experience.

From the moment they arrived to the end of the install the guys were very informative, professional and it showed in the quality of their work. Very happy!!!

Herberth was amazing! He kept me informed re: his ETA and installed the mounting bracket, mounted the TV and connected all devices without a flaw! Herberth is professional, extremely courteous and I highly recommend him.

The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

Geek squad hung my tv and sound bar, they did a great job on setup, and very informative on speaker placement and sub woofer. I hope I get the same guys if I ever have a problem.

Clay was professional,very knowledgeable and friendly. It was unfortunate that my speaker system was missing the wall brackets. He could have made extra money. That's on Best Buy not him as the speaker system was delivered a week before (even though I asked they not be)

The agent did an excellent job mounting my TV on the wall and connecting everything.

TV was mounted in a timely and efficient manner. The crew cleaned up and left everything neat and clean

The agents were very professional and knowledgeable with everything. The placing of the tv was perfect for our room.

Great Installation by Best Buy Installers ... These Guys know what they are Doing ... They completed the Job in about an hour and had my 65 inch Big Screen 3D TV Mounted and wired and completed ... I’d recommend these guys to anyone who has a Large screen Tv they want done ...

I can't say enough good about Xavier from Geek Squad. He did a great job of installing and explaining how to operate the whole system.

The agents mount my 85 inch tv exactly how we want, they did and amazing work! We are very happy with the results…..

These guys are so awesome. Three accommodating, arrived on time and took care of everything as I want to. I am a stickler for details and they pleased to me. Recommend total tech membership

Great set up very professional and really neat and Tidy

Geek Sq is my favorite people! They are the best:) My membership is totally worthwhile!! I encourage everyone to become a member:)

I like the Best buy services and products all the time.

The Tech didagreat job. Everything was done very professionally. The Tech(Joe) explained everything as he worked. Thanks

This was the easiest way to get it installed and was very fast and they explained everything to me so that I could use it all !

Sony 4K television mounting is great. Highly recommended.

The agents are very personable and friendly. They installed all the electronics and other components needed In very professional manner.