Customer Ratings & Reviews

Jeramiah and his assistant were great. I'd highly recommend having him or someone of his caliber set you up, it makes things so easy to not do it yourself and know it's been set up to the correct height and everything.

Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

Geek Squad mounted my TV and did an outstanding job considering the challenges for the mounting. I appreciated the effort and professionalism.

Friendly and helpful. Thorough and knowledgeable about their job. Explained tv functions and was able to answer my questions with sound facts.

This group of installers were awesome. There was a mixup and they were not told they had to pick up like TV. After phone call they went back to the store and then came back to reinstall. I thought for sure I was going to be postpone for another week. These guys were great. They cleaned everything up after they installed. And took all the empty boxes

These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

The team member asked about the location than I wanted the t.v. installed. He told me where I would get the best picture quality. Great attitude!

We had two tech install our 75" TV and Sound Bar and did a fantastic job. They made all the connections and managed the cabling perfectly, no wiring mess. They also installed all our TV apps and tested everything.

The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.

The Geek Squad team did a good job mounting my TV and connecting it properly, and they were professional throughout the process. However, I was disappointed that several tasks listed in the description of the "In-Home TV/Display Setup & Mounting" service were not completed. For the price of $249, I expected a more comprehensive service. While the basics were covered, I don't feel that the service provided was worth the cost.

Timely, attentive, and professional. What more could you ask?

The squad did a solid job of mounting the tv. The showed up on time!

We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

Excellent service and staff very happy with the experience

Tv and quality of picture is Good. I love Samsung products

My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

The installers were efficient affable and competent.

This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.