Customer Ratings & Reviews

Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

The employee mounted are large TV in a matter of minutes. It would have taken us all day.

They did a pretty good job setting up my new TV. However; the wall surge protector they sold me does not stay attached into the wall socket. Waste of my money.

This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

The Best Buy guys did a great job mounting my TV and setting it up for me.

The two Geek Squad personnel did an exemplary job considering that this installation took place on a hard tile wall which required some complicated drilling for holes for the mounting. They were extremely pleasant to work with.

I have an annual plan and it has more than paid for itself. Our technician came in on a day that had the polar vortex come through. He was on time and did a stellar job of installing our 55" Toshiba Amazon Fire TV. Wonderful.

The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

The installation met our expectations. It has been ok so far without issues.

My famy came over to watch the game and what a night we had. The quality and clarity of my TV was so awesome. Everyone stayed to watch a movie. I love my new TV!!!!

Rasheem and Mike were awesome. Fast, courteous and clean. They also helped me to identify a better sound bar for my cabinetry than the one I purchased. It was a very convenient installation and I’m glad we had them install the TVs for us!

Geek Squad guys came out and set up the TV for me along with the mount. Did it perfect and even set up the wire covering for me for no extra cost. Very happy with the results.

Always class act people with Geek Squad. Friendly, knowledgeable and efficient

One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

The guys were extremely knowledgeable of the mounting process, installing and setting up the Tv and sound bar. They were also very nice and explained everything I needed to know.

Aaron Okeke and his associate, (sorry didn't get his name) were both so helpful. Explained my new tv and answered all my questions. Would very much recommend them.

I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

This is a great service, especially if you need assistance.

My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.