Customer Ratings & Reviews

The team member asked about the location than I wanted the t.v. installed. He told me where I would get the best picture quality. Great attitude!

Agents did a great job mounted tv give 5 stars and a great price.

Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

The technician was very knowledgeable and took time to explain what he was doing and showed patience when answering all my questions. Made recommendations that contributed to my overall very satisfying experience. Thank you.

THE AGENT MOUNTED MY TV QUICKLY WITH NO PROBLEMS...

Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

Easy delivery and installation. I had the TV to be installed on the 3rd floor. And they did an amazing job.

The agents mounted my TV and they were great. I asked them about another product and they recommended a certain model and said they could install it for no charge with the Geek Membership

The TV mounting service was great. The technician was very knowledgeable and polite. I do have an issue with how my appointment was scheduled. I called and spoke with someone to schedule the appointment and the agent did NOT tell me there was an additional fee for mounting above the fireplace, which I discussed with her, and she did NOT tell me the mount I had purchased was not suitable. The whole thing cost me an additional $200 the day of. Not at all happy about that. If I'd known it was going to cost a total of $320 to simply mount two TVs, I would not have hired Best Buy. Again this is no reflection on the actual technician, he did a great job.

I bought a new 55" TV and wanted it mounted on the bedroom wall with a fully tilt/turning mount. Best Buy Geek installers arrived and was easily able to mount it in about 40 minutes. They hooked up all my accessory equipment and made it need and easy to use. Thanks

The agents mounted our TVs and did a great job explaining the remote controls as well as sinking them to the other remotes and hooking up our sound system. These guys were great and we were happy to have their help.

Professional and did their work quickly and efficiently and cleaned everything and left no mess behind. Excellent job!

Kayla and Caleb were awesome. They went above and beyond for me. They even moved my dresser to the position I had mentioned I wanted to place it! They were polite, helpful and willing to answer any questions I had!

The service agent, Brian Rajczi and his assistant were excellent! Not only the installation, but also recommendations of best angles and sound balance and other issues that went beyond the basic installation.

GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

zack is the best. He placed the tv above my soon to get electric fireplace and after I got it placement was perfect I want Zackif I get another tv . He was training Camron who will be asset to your company

The Geek Squad is the best there is, The guys are very professional and know there business. They wall mounted my new TV and installed all the add on's with minimal issues. This service is great and money well spent.

The person who came was great but that was not the original appointment when there was a NO SHOW with no contact from Best Buy. Be sure to keep on top of your appointment and contact Best Buy right away.

Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

I apologize for forgetting his name, but the Geek Squad employee who mounted our TV was fantastic! Super personable, professional, and quick. Probably took less than a 1/2 hour to get everything installed. Definitely worth the price.