Customer Ratings & Reviews

I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

Geek Squad made sure everything was to my liking! They let me know what options I had as for as the placement of my tv! Made sure everything was connected and worked to my satisfaction before they left my home! Greatly appreciated!!!

Great communication and professionalism. I appreciate being able to set up and track my appointments online.

The Tech didagreat job. Everything was done very professionally. The Tech(Joe) explained everything as he worked. Thanks

The installation was fast and easy! Short amount of time

Daniel and his helper from the Chula Vista store were so helpful and professional. Would shop at Best Buy again because their Geek Squad was so good.

Arrived at the specified time. Was told at the store that they would run the cable through the wall, but they did not, may have been a problem at the store. Mounted the TV higher then originally requested, but then corrected the mounting position. They were prompt and courteous.

Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.

My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.

Geek Swuad did a great job. Very professional people.

Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.

Tv was mounted on to wall very efficiently. Installer was polite and knowledgeable. Everything went smoothly.

The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure

The agent mounted both of my TVs quickly. He expertly checked the wall for studs and asked my opinion on the exact placement.

The men who came to our home that day were fantastic! They made sure that the measurements were exact for the height I wanted the tv since my console wasn’t delivered yet! I am extremely pleased!

Have done 4 TVs this size or larger as well as over fireplace and techs were fabulous and concerned about constant quality! Guest subcontractors couldn't do it!!

The TV is great and the Geek Squad supposedly set it all up : BUT IT doesn’t go directly to turn it on with the cable remote. I have to after turning on with Cable remote I must tgen use the LG remote to get to the cable HDMI SETTINGS.

The installers mounted and set up the new tv and soundbar. But I cannot keep the sound bar operating and to come on with the tv with one remote.

Sony has done it again. Although Sony is not the most expensive of the 4K Hi Def TV's, I think the picture is superb. To me, it is equal or better than the LG and Samsung.

The new TV is just the right size. The Techs installed it in such a timely manner. Both of them were so friendly and helpful in explaining how to use everything. Great job guys!