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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 38,693 reviews
  • Rated 5 out of 5 stars

    86in installed by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job. Very professional, knowledgeable, and precise. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation on a 85 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second home using Geek Squad services! Great service! The installers were knowledgeable, fast, and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done all the TVs in my house myself; however, I was concerned to do one of them because of a gas pipe in the wall. In addition, out new house has double sided drywall which can be very hard to hang and locate studs. They were extremely professional, clean and asked me questions to make sure i was happy prior to install. I’m so happy i went with them to install my tv. They also took the time to explain it to me and check to ensure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowel & Matt are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel & Matt were AMAZING. Not only did they do a stellar installation . They provided we with a lot of information and were beyond helpful. 10 stars if that was an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation: First-class all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and well done. They asked me how I wanted it and gave me advice on positioning. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV install by Geek Squad contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell did a great job getting the old TV and mount off, and installing the new ones. All cables were fed correctly through the wall using existing wiring kit. Russell also showed me how the TV worked and got things working with my AV receiver. Awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V is amazing first of all ........! The geek squad guys were very professional , helpful and made everything even more worthwhile ! Would highly recommend to anyone who wants or needs a hand with installation of their television and wall mount , soundbar !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting my television even though I went 2 weeks of not getting television corrected, but over all they did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William from Geek Squad Partner installed my 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When William arrived he determined I had the wrong wall bracket. He said if I ran to Best Buy and got the correct one he would come back that same day and install my TV and he did!!! I thought for sure I would be rescheduling. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and stand set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

    I would recommend this to a friend