Customer Ratings & Reviews

Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

The installation was very fast, and the staff were very patient and helpful in answering all installation questions. Very satisfied with everything.

Best Buy installation excellent professional installers careful removal of old TV new TV installation went great

Russell did a great job getting the old TV and mount off, and installing the new ones. All cables were fed correctly through the wall using existing wiring kit. Russell also showed me how the TV worked and got things working with my AV receiver. Awesome experience!

Rowel & Matt were AMAZING. Not only did they do a stellar installation . They provided we with a lot of information and were beyond helpful. 10 stars if that was an option

The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

I purchased my tv on August 10. It was delivered 13 days later. I was scheduled for installation 5 times. No one ever showed up nor did they call. So I canceled the purchase and they scheduled it for pickup. We were very disappointed that e didn’t get to keep the tv. However, on August 29, the pick up tv day a very nice man named Jeff Magallanes showed up to retrieve the tv and bracket. He asked me why we were returning it. When I told him about all the no show installs and reschedules he asked if we still wanted the tv. I said we did but it’s of no use to us sitting in a box for 19 days and a future install sometime in September, a month after purchase!! This guy, Jeff, said he would install it NOW if we really wanted to keep it. Of course I said YES, so he called his supervisor and told him what was going on. The supervisor agreed that we had waited too long and gave Jeff the go ahead to install it. Jeff did a wonderful job and saved our tv. He saved Best Buy a sale of nearly $1000. Jeff is a great asset to Best Buy and should get a raise for what he did for this family. THANK YOU JEFF!!❤️

Daniel & Bell installed our wall mounted 65" TV on Oct 23, 2025. Prompt, polite & efficient. They connected all the bells & whistles flawlessly. They worked as an EXCELLENT team. Both Daniel & Bell are assets to Best Buys' Geek Squad. Thankful for their expertise and expert install. (We ONLY shop/use Best Buy & Geek Squad)

The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

The T V is amazing first of all ........! The geek squad guys were very professional , helpful and made everything even more worthwhile ! Would highly recommend to anyone who wants or needs a hand with installation of their television and wall mount , soundbar !

The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

When William arrived he determined I had the wrong wall bracket. He said if I ran to Best Buy and got the correct one he would come back that same day and install my TV and he did!!! I thought for sure I would be rescheduling. He was great.

The guys were very professional, courteous, fast & friendly! They made sure before they left my house, & explained all the functions of my new TV! The installation went PERFECT!! I highly recommend the services of the Geek Squad!

The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

Damien and Randy were awesome. They came three times because I traded the first tv that was 65 inches to a 77 inch tv. They came a second time to install the tv. Finally, they came to install my soundbar. They also demonstrated how to use my tv.