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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed our TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV as per our direction for placement. They were polite and professional. They reviewed instructions on using the remote control and before they left made sure we had no further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my warranty replacement tv and reattached ask the cable wires also. They made sure I understood how the remote, both of them, worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was on time, knows his work very well and installed the tv with no problems. Appreciate his professionalism and how much he enjoyed fixing this tv problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meticulous Wall Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast service. They carefully measured and drilled holes into the wall. They mounted the TVs with care. Afterwards, they took the vacuum and cleaned up all of the debris left by drilling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the total install process team did neat work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did their best to make this a one trip install. The mount was faulty which required a second install trip. The agents were professional and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician listened to what we wanted and made it happen. We now have our TV and associated electronics mounted just the way we want them. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Tv installation I have ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and hide the cables within 10mins and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome agents, helpful and kind. Shout out to Aaron.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pretty good job setting up my new TV. However; the wall surge protector they sold me does not stay attached into the wall socket. Waste of my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Total Tech. The set up guy came up from So Cal. I’m trying to remember his name. Super attentive to details and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for some football!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech squad hung my new 85” TV. Got my YouTubeTV and Amazon prime apps up and running. Made all connections to my AV receiver and even secured existing speaker wire. Now I’m ready for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv mount it can turn to the left/right and tilts forward. When the geek squad mounted the tv they explained how the tv, mount, and the sound bar worked. The only the I wished the would include something to cover the wires or a way to hide them in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TV quickly and had great attenti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was exceptional he had attention to detail and ensured the TV was installed properly. He worked very clean and expeditiously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who installed and set up my TV and related purchases was knowledgeable, patient and personable. Best Buy was well represented by this agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend