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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 38,693 reviews
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being used in conference room. The picture is crystal clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful but especially quick at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient work, VERY friendly techs. Explained everything thoroughly, gave clear instructions. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance as usual !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super performance as usual.Perfect way to complete moving into new home.Timely set up work and execution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really knew what they were doing. They was very careful not to damage anything. They had great advise that we took on the placement of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Tech mounted my 75” tv perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service on installation of my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are knowledgeable and fast in installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waited too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, job done. Only one guy came in and had to lift the 65” tv alone. That’s pretty difficult for one person. The tv wasn’t in the right location so he had to go and pick it up at a different store and was therefore late... according to him. Anyway, it is professionally mounted so yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan and Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Matt did an awesome job they were on time and when we didn't have the product they went to Best buy with my husband and came back to install the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mounting by the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came right on time and did a great job mounting this 75" QLED at our home. Enrique did an excellent job installing and explain how the system works, including all internet connections. I recommend asking for him if you are in the Bluffton, SC area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far Geek Squad has been top notch. All our appliances are starting to depart this earth.... Washer/Dryer, stove, dishwasher etc..... So far Best Buy have done well. Dispite "Corporate" cutting staff to the bone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Arrived in a timely manner. Set up was quick and flawless. Technician was polite and professional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed professionally but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to bring that to our attention. I'm very sorry to hear about that odd experience. That's definitely unacceptable to be charging a potential full price for a used HDMI cable. We'd be happy to look into this with you and see if there's anything we can do about that. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the money! Not only did they communicate their ETA for delivery but was courteous, professional and by far the best I've ever experinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take the A team long , came in looked my TV over removed it and packed it away . Installed my new 77 inch and was gone in 45 min or less . Great Job Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, good communication, very helpful and thorough. Everything was properly measured and they also adjusted the settings on our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

    I would recommend this to a friend