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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good work and very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old 60" and centered the bracket for the 75" TV. They set everything up on the TV that I needed and explained how everything worked. Cleaned up . Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my old 55" Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I replaced my 55" Sony with a new 75" I need someone to wall mount the old TV. The Geek Squad arrived as scheduled, attached the bracket and mounted the old TV. The technicians were knowledgeable, personable and did the job in 30 minutes. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous. He wore his mask at all times. He gave us different options on were he could and couldn't install. He reviewed the tv remote and functions. Overall, service meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is priceless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the tv up myself. Geek Squad came to make sure I had done it correctly, corrected the settings and ran through all the functions with me. Very knowledgeable. I’m glad I had them come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to install my tv did a wonderful job. They were very professional, clean and up to date with the pandemic safety guidelines. They were also very knowledgeable on the technical aspect of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered & installed 98" TV on 3rd flr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery and installation. I had the TV to be installed on the 3rd floor. And they did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service is Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent yet again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did the installation quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to have a member of the Geek Squad install the TV on the existing bracket and connections. The only disappointment was that he was unable to connect the sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and smooth process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some scheduling challenges at the start, but once scheduled the process was very smooth. Geek squad came and were in and out super quickly. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs in a timely and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from the Geek Squad did a great job. Mounted the TV exactly as I wanted and made sure it and the Sonia sound bar were all dialed in. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation trouble free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in on time as scheduled and hung the TV, cleared out the box and packing materials, set up the TV and connected it to the Internet and demonstrated for me how to use the features on my new Sony TV - they were in and out in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Hamer was my installer. He and his helper whose name I don’t have, were the best. They took time to explain all thefeatures of my new TV and how to use it. They were neat and very patient. Made me wish I had used the Geek Squad a long time ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, besides the snowstorm causing it to be rescheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two workers that came out were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly efficient and setup everything perfectly. They explained how everything worked and delivered great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time and very concerned that install was to my satisfaction.

    I would recommend this to a friend