Customer Ratings & Reviews

Individuals were knowledgeable and focused. Answered questions and provided information as needed. Efficient in their tasks; completed set-up in a timely manner. Very pleased with the work done.

Two ladies showed up to remove my old tv from the wall mount and dispose of it along with the old wall mount. Then the ladies mounted a new wall bracket and installed my new tv. Also they connected my new soundbar. They also organized and managed all of the wires and cables sonit was neat. These ladies did an amazing job. They knew exactly what they were doing. They were very thorough and went over and beyond to make sure everything was done correctly and to my liking. They also assisted me with any help or questions that I had. I have never been so happy with someone coming to my home to install and set up electronics or equipment. I also wish to have these ladies help me in the future with new purchase. Also being a Total Tech member I have peace of mind of knowing if anything goes a miss they are here to help and repair items. With no out of pocket costs to me. I am also covered for any new deliveries to my home and any installations and extras are also included. It's worth every penny.

Job well done! Gabriel and Michael are knowledgeable and professionals. They put their booties on before entering your home. They are respectful of your property.

These guys are great! Very professional, efficient, and polite. TV is mounted perfectly!

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

These guys were awesome!!!! I highly recommend Geek Squad! They were very professional, knowledgeable and efficient!!!

The agents did a great job with installing my 75" TV. They worked quickly and efficiently. Super friendly and professional! They explained how the TV worked and answered all questions I had. I would highly recommend them to anyone especially since one of the agents went through a special situation with a horse roaming the street and handled it very well! They were a great crew and I appreciated their service. Definitely dedicated to their work and very knowledgeable!

Best service I’ve had ANYWHERE! The technician called the day before the appointment to advise how the appointment will go and took the time to ask the right questions to confirm I had correct equipment. Which I did not and he was able to bring correct equipment. On the day of, the technician (Diego) arrived with his mask and booties. He was very professional, worked efficiently, and very clean!! No mess what so ever.

“I recently had Best Buy agents come to my home to mount a TV and reconnect all my devices, and I couldn’t be happier with the service! The technicians were punctual, professional, and handled everything with great care and precision. They made sure the TV was mounted securely and at the perfect height, exactly as I wanted. They also took the time to reconnect all my devices and ensured everything was working smoothly before they left. I really appreciated their patience in answering my questions and attention to detail. Thanks to their expertise, my entertainment setup is better than ever! Highly recommend this service!”

Cannot say enough good things about these guys. I had two different sets of men come out and each is polite, informative, smart, clean. They do not waste time, yet you never have the impression that they're rushing to get on to the next job. They listen, and they know their tv's!! The appointment time and follow up until they come are all a joy to deal with.

I had to mount a 65 inch on a wall in my home and was very pleased with the serviced - 2 geek squad technicians came to my home, and before they entered they placed hygienic socks over their shoes - I truly appreciate BestBuy's commitment to hygiene and cleanliness as they enter your home. The 2 technicians were incredibly professional - recommended the ideal placement on the wall for my TV. Enthusiastically endorse this service if you need a TV mounted!

Wow! I can't say enough positive things about the TV setup and mounting service I received. From start to finish, the experience was seamless and professional. The team arrived promptly and handled everything with care and precision, ensuring that my TV was securely mounted exactly where I wanted it. Their expertise and attention to detail were evident every step of the way, from concealing cables to ensuring the perfect viewing angle. Not only did they provide top-notch installation, but they also took the time to walk me through the setup and answer any questions I had. Thanks to their exceptional service, I now have a stunning TV setup that not only looks fantastic but also enhances my overall viewing experience. I highly recommend this service to anyone looking for a hassle-free and expertly executed TV mounting solution.

The installers were friendly, helpful, and knowledgeable. They installed the TV and sound bar perfectly for our viewing and showed us how to use them both. We have an older model multi-movement mount which I didn't want to replace. They were happy to disassemble and reassemble it to accommodate the new equipment, which probably ruined their schedule.

The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

Installers mounted my 98 inch .great job. There was no problems what so ever.

Ian and Steve arrived on time, explained what their plan was and executed it perfectly. Not only did they do a professional install, they cleaned up and spent time with us making sure we knew how to work each component of the TV - receiver and installing our apps and making sure each one worked ! Thanks these two are pros and commend them for representing Best Buy and the Geek Squad in an awesome way!

The agents were very friendly and super helpful. Their primary concern was to do the job right. An outlet was in the way of where the TV was to be mounted so the tech's helped me select a new location to move the outlet. Over the course of the next few days I did the work to move the outlet. I then rescheduled the appointment and they sent out the same techs from the first visit. They did a fantastic job of mounting the TV and showing us how to operate and get the most out of it. Great work from two guys that obviously take pride in what they're doing!