Customer Ratings & Reviews

Arrived at the specified time. Was told at the store that they would run the cable through the wall, but they did not, may have been a problem at the store. Mounted the TV higher then originally requested, but then corrected the mounting position. They were prompt and courteous.

Km was very knowledgeable about my older equipment hookup. After a flood in the basement we couldn’t get the tv and audio surround sound working. She came and completed in a timely manner.

This soundbar is an awesome addition to my new Samsung TV. It was so easy to install, and it really enhances the sounds of any/all shows.

The squad did a solid job of mounting the tv. The showed up on time!

The pair of technicians mounted our 60" TV over the mantel, installed the sound bar, connected all to the internet and walked us through the remotes. Very professional, very capable, impressively polite.

The Installer, Shawn, was incredibly helpful. He was very knowledgeable about tech stuff in general. Did a great job mounting the TV and gave me helpful advice on HD and other things. I really appreciated his professionalism.

Best service agent / tv installer ever, he was on time and was in and out

The service agent helped me schedule a tv installation.

Sony 75 inch is amazing with new power pac is better than my last tv. The tech were great too

The agent was very professional, knowledgeable, and considerate. They made sure everything was where I wanted it and aligned nicely. They connected all of my extra items to the television and were very courteous.

Installer mounted and added an outlet in-wall hiding cords for a clean look! Also replaced/installed the old tv in the office adding a soundbar.

Very professional, the team was friendly, great communication, they explained perfectly, their attitude was very nice and happy make us feel important.

Shawn D took care of everything for us and in such a friendly and professional manner. We are thoroughly pleased with the service. Thanks so much!

The guys who installed my tv were true professionals! They were very respectful and considerate and did an amazing job! I will recommend this service from the Geek Squad to everyone that I know that needs a tv mounted.

removed all the old devices, set up all the new equipment, reviewed the devices and made sure I knew how to work them, answered all my questions. `

The agents were very professional and upfront about every procedure they were about to perform. They took their time and care with our furniture and family. It was nice to have a great team mounting our 2 TV's in sizes as large as 75".

The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

All in all it went well. Wasn't happy that there is a 4 hour window for them to show up but can understand why. They were very neat and clean clean about the install. Even took the gigantic tv box with them. This was a basic install an setup. If you don't have the time to do it yourself or worried about messing something up then I recommend this

The guys were great that installed our wall mount and set up our TV. They did a great job, made sure everything worked, before they left, answered all our questions. Explained about the mount itself. We were very pleased with the experience.

The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!