Customer Ratings & Reviews

In a team effort the time was very efficiently used and I can always see why people us geek technical experience

The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

The agent was friendly and courteous, as always; this was Troupe's second visit to our home. We have had extremely fast and knowledgeable service from the Geek Squad and will definitely call them again!

The Agents hoisted my Huge TV above my huge fireplace and it was quickly installed. Then they proceeded to teach me about using my new streaming functionality and told me about upgrades that would enhance my viewing. Thanks guys!

The installers did a nice job installing the TV mount to the wall however refused to install the TV due to what they perceived as a "weight limitation" on the mount. What they looked at was weight of my TV plus the stand, 77" TV. Stand weighed 24 lbs., TV weighed 51 lbs., mount rated at 77 lbs. They refused so I and a neighbor mounted the TV. Job was only 50% completed.

Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

The Best Buy guys did a great job mounting my TV and setting it up for me.

Service was great. The two geek squad members did their job well and were very personable.

The Geek Squad agent was very knowledgeable and mounted my new 49 inch Sony TV and completed the installation in less then 30 minutes time. I am also very satisfied with Best Buy's scheduling offer for in home service availability.

Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

Mounting agent was punctual. Promptly assembled and completely mounted the product. Attaching the television, cleaning and removing packing material. We were absolutely satisfied.

The guys who mounted my tv were amazing. They were on time. Fast and efficient. They answered all my questions and they were nice too. Really an overall top notch experience

First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

My agent mounted my TV with a ceiling mount in perfect location with full functionality and mobility. Amazed at how easy it seemed to him and I was impressed that he was able to do it all on his own.

They mounted two tv's a 48 and 65 inch both look perfect.

Best Buy came out and did a great job of installing the TV and cleaning up afterwards.

Very professional of Best Buy like it a lot very secure

Pleased with the equipment and the timely installation.

The representatives hooked my TV’s, amps, arc soundbar, subwoofer, and mesh system, and they look great and function beautifully. I couldn’t be happier.

I had 2 Wilmington Geek Squad members mount my 75" TV in August and they were fantastic. So professional, so well-trained, very skilled, and they truly went above and beyond in the service. I will definitely use Geek Squad again, well-worth every penny.