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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1112 Showing 22,221-22,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount, connect and setup our 60" TV that I bought for my husband for his birthday. So much better than trying to do it ourselves or "getting someone" to do it. They arrived promtly and were done in no time. For us, it is the only way to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD DID NOT INSTALL MY TV ON THE WAALL. DIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting the geek squad to arrive with my TV to install on the wall as was told by your sales person David. I also only wanted the geek squad . BUT a sub contractor with his wife arrived and after he drilled the holes in my wall, he said he did not have the screws to put it up and would come back at a later date depending on his schedule. I told him if it's not up by 5pm tomorrow it's all going back. He turned up and finished the job. NEVER AGAIN. I RECOMMENDED GEEK SQUAD BUT NOT CONTRACTOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service provided has been awesome. I will continue to use geek squad for all in house installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service to anyone that does not have experience mounting heavy objects to the wall. I received a call ahead of time to know when to expect arrival. The mounting was done quickly. Most importantly, my TVs are level. No home job slants for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service…again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents quickly and efficiently set-up my speaker system for my home entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for some football!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech squad hung my new 85” TV. Got my YouTubeTV and Amazon prime apps up and running. Made all connections to my AV receiver and even secured existing speaker wire. Now I’m ready for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done more then i can asks for they set up, leveled the tv, also. Helped out my family on how to use the remote. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install wall mounted tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very pleasant and knowledgeable. Setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service is Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the TV to our expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians used the existing mount and sound bar. They did an excellent and clean job. It was recommended that I get a new Verizon remote to use just one remote and I did that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv mount it can turn to the left/right and tilts forward. When the geek squad mounted the tv they explained how the tv, mount, and the sound bar worked. The only the I wished the would include something to cover the wires or a way to hide them in the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Persistence paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts For Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they're doing. Quick and clean up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad that we had the Geek Squad come out and install our TV's and hook everything up. They were extremely helpful and did it in far less time than it would have taken us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mess, quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, put booties on so not to dirty the place. Came with all need equipment and in about 45 minutes they were done. Cleaned up what little mess there was and were very cordial

    I would recommend this to a friend