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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who attached my TV to the wall came on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edgar installed the new 55" TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did an excellent job installing the new 55" television. He also assisting us on the controls involved in the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted by agents who knew what they were doing and explained the operation of the tv....the removes (tv and cable) are a little confusing since it seems to require both of them to operate the tv. I'll figure it out someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my home to install my TV and Sound Bar. They were extremely professional and had the answers to all the questions that I had. I have used Geek Squad before and will in lthe future. They are the go to guys for electronics. Thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 members had come and perfectly wall mounted 75" in less than 30 mins. They were professional. And helped me set up the tv features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it (w/tech support membership)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could you mount your own TV? Yeah. Do you really want to bother? Or be responsible if something goes wrong? Not me, at least not when this service is cheap for total tech support members. It was quick and easy, and the techs did a good job. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure having them in the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very friendly and accommodating. Experts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount and set up our new 75" LG TV. They were great! Arrived on time, actually got me in without having to wait for days. They were very professkional, explained everything to me and had the tv working in 15 minutes. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! They called to let me know they were on their way and explained every step of the way. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV as per our direction for placement. They were polite and professional. They reviewed instructions on using the remote control and before they left made sure we had no further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time ++++ discussed options for mounting our new 75" Samsung TV Very professional mounting came out perfect Geek Squad technicians spent time to show us how to use our new tv and our Comcast / Wfinity TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I’m happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy with it. I used them to install my Best Buy tv purchase for free. They took my old tv for free and I called them for text support for my Echo show and they helped me for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and installed was great. Even though he was short handed I helped him unload the TV and take it out of the box. He was very professional and had the items that was needed with him to connect my other devices to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member who came to do the install was incredibly knowledgeable and helpful with my install. Joe went above and beyond for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG G1 install by the guys from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a superb job of installing my new LG G1. They took their time to set up the TV, and also showed me the ins and outs of the remote. They were terrific!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and communicative. He was polite and knowledgeable. The install was quick and my tv has been running great with all the apps and sound bar connected too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this install myself but didn't feel like doing it. Besides, if anything went wrong, Best Buy would be responsible not me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how helpful BestBuy team was and it was quick and simple to setup someone to come out ..

    I would recommend this to a friend