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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Successful Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected successfully the TV and all devices. Very professional and knowledgeable. They explained everything step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Trevor!!!!!He’s That Dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very Good Job,Mr.Trevor, is Great @ What he Does!!!I give Him all the Cuddles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV installation to my theator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew what they were doing and finished the installation of the mounting bracket, 65" tv and connected to my other devices, and did a training session for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tackled swivel mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel did a great job w swivel mount. They went above & beyond to make certain everything fit perfectly & functioned as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and professionalism! Couldn't have had it done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was great. They called with a 30 minute ETA. Came in and installed my 85" tv and surround sound in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 65" or larger TV, I would say that the $200 fee is worth every penny. The bigger TV you're dealing with, the more difficult it is to mount it. There are many variables or issues that can come up when mounting a TV. I'd say: Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that set up the TV would good and fast. They explain how the TV works and the feature of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy for my mom and dad to have their tv install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the in home service! The Geek Squad has always done a fantastic job. GREAT SERVICE!! THANK YOU.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed the scheduled twice, finally got it right.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation did not start well. The installation company did not show up at all the first time OR the second time! For the THIRD attempt to get someone here, a BestBuy Geek Squad team was assigned and they showed up on time and ready to go. Once onsite, installation was smooth, they cleaned up the area and everything was good. Needless to say, it shouldn't take 3 attempts to get an installation team to show up. That was 3 days I had to hang around at home for hours, waiting to see if someone was coming. Whoever the clowns are that Best Buy had contracted for this work should be cut from their list of subcontractors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing. My only concern was it seemed like they were trying to get you to buy extras and they weren’t cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the total install process team did neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at what he does. He asked my preferences for the position and height of the mount and did exactly as I asked. Mounting was a breeze for him. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very courteous. Extremely well done. Great clean up. All remotes programmed. All components connected. Extremely pleased with quality of work. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. Geek squad guys Phil and Chris were true experts. They made sure I was completely informed and satisfied with my new tv and install. They cleaned up after themselves and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam installed my TV and I’m absolutely impressed, he went above and beyond. Going the extra mile zip tie my cords to make it look more elegant. Very impressed! Thanks Adam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servise. Very quickly. Very clean. I recomended .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,on time and will to answer any and all questions

    I would recommend this to a friend