Customer Ratings & Reviews

Michael and mitch were amazing. Super fast and explained everything. Comcast wifi blows. Has trouble connecting to my TV. Using an ethernet cable. NOT BESTBUY OR GEEKSQUADS FAULT. They need to catch up in the technology end for this 4k TV.

The agents were very professional and helpful. They also helped me with setting up the screen so it worked with my different software applications.

Consummate Professionals- ensured all tbs and speakers were connected and in good working order prior to departure. Ensured that all debris and packaging was removed. Area was nice and clean.

Love this mount, truly allows you to pivot one side(left or right) at an angle so you can access the back to attach cords or view the TV at a better angle from seats.

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

The installer was great. But Best Buy could have told me that I x could have only paid $99 for a years worth of Geek Squad assistance, rather than charge me $250 to mount a tv that didn’t even require the existing mount to be replaced. Also, no one contacted me about a partial payment issue. I had to call to find out why the technician hadn’t showed up at the scheduled time. Then I had to wait 3 more days for someone to come out. Shocked. Previously received excellent service.

The tech was very nice and knowledgeable. He took the extra time to show us how to work the remote and got all the systems set up for us.

Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

The scheduling was very difficult. They kept on instisting on coming when I was unavailable but the workers and placement of the TVs were worth the wait. They were very quick efficient and helpful in placing the TVs would recommend the product and workers

The geek squad did a great job setting up and mounting tv. They were very professional and knowledgeable. They made sure everything was working and made sure all our questions were answered.

Geek Squad was quick and efficient and had everything set up in no time. Connected my cable with no problem.

The two Geek Squad guys arrived on time, were polite, professional and did an excellent job of installing my new Sony 85" TV. I made a good choice. With a TV that big and expensive, don't take any chances. Get it done right the first time.

Agent was very knowledgeable and well informed on installation instructions. Was able to use existing mounting hardware.

I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

The tech was very knowledge that hung the tv for me. I had no idea that you can only hang a certain type of wall mount if you do not have wooden studs.

Our service was excellent! Nadjee was professional, caring and knowledgeable. We couldn't have asked for more from him.

The techs mounted the TV exactly where I wanted it. They also set up the TV so that I had nothing to do but enjoy it.

This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

It was a pleasure to have best buy Geek squad to mount my TV and they set it up very quickly l was very pleased

the agents did an excellent job mounting my tv on my living room wall