Customer Ratings & Reviews

Excellent customer service. Very patient, organized and had our TV installed in a short amount of time.

Grateful for the service they gave us. They had all the tools i misplaced. Very happy and satisfied with the service.

The geek squad hung tycoon sand connected it towifi and connected all of my streaming channels

The agents were timely and very professional. My TV was installed and I was provided operation instructions and the opportunity to ask questions.

The Geek Squad were very efficient, mounted my TV in a professional manner and explained to me my new Smart TV. Took away the debris and cleaned up the mess from drilling holes in my wall. Impressive. Thanks

The agents mounted the new tv and explained everything to us with ease and words we understood.

The agents mounted my TV and hooked up all my components. Great job!

Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

The team did everything perfectly including arriving on time and finishing the job in a timely manner.

The installer was great. But Best Buy could have told me that I x could have only paid $99 for a years worth of Geek Squad assistance, rather than charge me $250 to mount a tv that didn’t even require the existing mount to be replaced. Also, no one contacted me about a partial payment issue. I had to call to find out why the technician hadn’t showed up at the scheduled time. Then I had to wait 3 more days for someone to come out. Shocked. Previously received excellent service.

Employees dedicated friendly very informative and wants to answer all my questions. Very knowledgeable

Friendly techs. They helped walk me through the features of the tv and where to find installed apps.

The geek squad was awesome once again.This is the 3rd tv they installed and mounted in our home.

Geek Squad Technicians did a great job! Connected everything and even came back for free because I needed a different cable. One negative. When ordering online they dont tell you that you need longer and "in-wall" rated cables.

Geek squad set up my new TV system professionally and correctly. Both the TV and soundbar works great. They hauled away all of the boxes and debris.

I already received review request. The person who installed was excellent in all areas including super knowledge. The salesman told me I would get 180 degree turn and not true. However, I’m making it work.

guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

Geek squad team did an azing job of setting up my new tv and soundbar. Very professional, friendly and extremely helpful.

Geek Squad arrived on time to mount and install the new 55" TV. The setup all the apps and cleaned up. I would definitely use the service again.

The agents did a great job installing/mounting my new 75" TV. They were prompt, hooked up the TV to all my components, and cleaned everything up.