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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    No hassle installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the tv professionally. Just like I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable! They answered all my questions. They left me with everything completely set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hustle for me, geek squad know what they’re doing, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is On Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's Geek Squad came in and did a terrific job at installing the 55" TV on the wall. The were respectful, professional, and quick. I would immediately recommend Geek Squad to another without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time after confirming the appointment beforehand. They were very professional, personable and did a fantastic job. I highly recommend this service. Thanks again to Chris and Rick, you guys are first class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were they Swift … Yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is the Best thank you BestBuy Two men came left within the hour or so…fast friendly had shoe bootie’s on their feet masks on wires were hidden Terrific all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the PROFESSIONALS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and professionalism! Couldn't have had it done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable and respectiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. This is the 2nd team I've worked with (in two different states) and I've been happy both times. They went above and beyond and were very helpful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was professional and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team did good wall mounting my Frame TV. Friendly and knowledgeable staff. Team used drywall anchors instead of provided screws which is exactly i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do a great job on installing/hooking up your tv, internet to vcr while using wire management. Definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new tv. They were prompt and super nice. They talked us through using the new tv and recommended additional items to maximize our tv viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did my work were friendly and did a great job. Super happy with the job they did. They also worked good together. Geek squad is lucky to have them on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Through and Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality TV and the staff from Best Buy did a terrific job with the whole sales to installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Leon and Jerry, were very respectful. They even went above and beyond by coming back to our house to connect the HDMI cables which we didn’t have a longer cable at first when they came. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and were very helpful and pleasant

    I would recommend this to a friend