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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. I think his name is Jordan. He was extremely professional, neat, and respectful of our home. A great Best Buy representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed the new TV, and moved our old t=TV to the new location were great! Great customer service, the answered all of my questions and did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well and has several features I did not have in my previous TV, but the Geek Squad service was outstanding. I watched with gratitude that I did not have to mount the TV myself, and they were finished in about an hour and explained the start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted our daughters new tv. As always, they were polite and efficient! 10 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time to mount and install the new 55" TV. The setup all the apps and cleaned up. I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing/mounting my new 75" TV. They were prompt, hooked up the TV to all my components, and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new OLED TV and soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my new TV system professionally and correctly. Both the TV and soundbar works great. They hauled away all of the boxes and debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision for large screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth having Geek Squad to install. They were fast, efficient, did precision mounting, and I didn't have to stress about lifting or accidentally dropping pricey 65" Oled displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woks great - easy to use and manipulate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to mount my old living room TV in my bedroom and it works great. No problems for the 2 years I have owned it. Easy to manipulate to connect cords to the back for other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad sent two different crew to work with my project and the first squad did a great job. A second squad was sent out to follow up and did a terrible job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job even after I purchased an excessively heavy mount - they made it work and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installer, Demani, was awesome. I had no idea where the tv should go, how high on the wall, etc.. He was extremely professional and knew his stuff!! Could not be happier with how helpful he was! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and overall installation of the tv was awesome. Very professional, fast & clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount over the fireplace and had my tv installed and connected to all devices in record time. Great job! And the carried off all the trash ( that isn't the case with a lot of contractors)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do a great job on installing/hooking up your tv, internet to vcr while using wire management. Definitely will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service rep. He even went above and beyond by fixing my second TV which he did not have to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the Geek Squad before, Was always paying a high-end AV company to do my work. I was really pleased with how much the Geek guys knew. They did an amazing install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and showed me a better way to use the control. Very knowledgeable and interesting installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REXQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the "GeekSquad" install my TV, I would definitely not tried it myself. Great Job to your team!

    I would recommend this to a friend