Customer Ratings & Reviews

The geek squad was amazing. Did an excellent job hanging the tv exactly where I wanted it

The team that mounted my equipment were very good and professional.

They mounted the tv and set it up!!!!Great service!!

The Geek Squad installed my TV connected all devices and recommend the Sonos sound bar. I purchased and happy with the sound

The sevice professionals were on time, courteous, and efficient. We provided the mount and the entire process took about a half hour. They were friendly and removed all the trash collected from the mounting. I would be willing to use them in the future.

The delivery and installation was subcontracted to a third party. It was not done by Geek Squad as it was 8 years ago when I purchased my previous big screen. Back then the team was awesome, professional, polite, respectful of my home and friendly. This time the third party installers were abrupt, clumsy, obviously in a rush and unprofessional. My install used the same mount so the install was relatively easy compared to working from a bare wall. Still they seemed annoyed the entire time. If they don’t like their job they should find another one. Not a great experience when compared to 8 years ago. They even broke one of the locking mechanisms on the mount, made no effort to repair and I’m not sure how I’d get the tv off the mount now if I needed to. Can’t recommend Geek Squad services since I didn’t get Geek Squad people this time.

The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

Our installers were helpful, friendly, and efficient. The service was superb!

The two gentlemen who came early got started and finished in no time and explained everything and setup my tv. I think I will get this on all of my new tv's from now onwards.

We are always happy with the work from Geek Squad!

The Geek Squad team came in and set up my 82inch TV in less then 2 hours. They were professional and respectful of my place, and went above and beyond my expectation making sure everything was connected and working properly

The agent was super helpful and knowledgeable. Everything was perfect when he left my house

Very polite. Tried to position mount were I wanted it.

”The Geek Squad, ” you did it again, another fantastic job. I highly recommend Best Buy and its services, especially from the Geek Squad. To all the other Associates at Best Buy, thank you very much for your help!

Very professional and friendly. They knew how to install the tv and the wall mount. They also explained how it works and how to turn the channels. Loved when they called and told me they were coming shortly.

Relatively painless, they were quick and efficient

Geek squad did a great job of installing this TV mount. Showed up on time and took very little time to do the work.

The agents mounted and connected all devices. The unit showed a defective screen later in August and Best Buy replaced the unit with no issues. It is a great TV, large and clear. Fun to watch.

I found that the installers took more care than I would have in installing my replacement TV. They were very helpful and courteous. I would recommend them to anyone.

Very professional mounting service. Both of the Geek Squad employees were very kind and definitely knew their stuff! Would absolutely do this again whenever I end up moving out of my apartment.