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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1133 Showing 22,641-22,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Love the GEEKSQUAD!!!♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEKSQUAD, with Josh at the helm, is still the most qualified, knowledgeable, professional and friendly group available around this area for ALL OF YOUR BEST BUY. NEEDS in your home etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and professional. Very happy withe installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connections were great!!!.. tv showed well but not as vivid as in the store so I wss a little disappointed and exchanged it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy for my mom and dad to have their tv install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting service. Friendly and quick service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with their work. Would tell a friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were efficient and prompt. They made some good suggestions, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 80" tv mounted by the Geek Squad. They were on time, professional, and very knowledgeable. Took them approx 1.5 hrs from arrival at the house until they were completed. They even set up the settings n my new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in given credit when credit is due! I received the BEST service when Chris and Josh showed up to wall mount my 85" tv. Professional and followed all the Covid-19 guidelines. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onel to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onel was great answered all my questions and made the order easy. I had tried to contact another sales person some time ago who never responded to my email. Your Magnolia person was great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a graet job,on installing and set up of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a fantastic job hanging the TV on the wall. The technicians were smart, friendly and very efficient. They are highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.