Customer Ratings & Reviews

The Geek Squad did a great job. Very professional

Geek Squad service is the bomb!!! The service, knowledge and speed of these people is truly remarkable. Couldn't ask for better products or service.

Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

The Geek Squad technicians were more OUTSTANDING than expected and well worth the cost. Their knowledge and patience provided much needed support to install and use the Samsung 75" tv. Thank you.

This TV is working well so far. We already had a LG sound bar so our sound system is working very well.

seems sturdy, hard to pull out from wall, tilt does not stay, best buy installed did not cover cord or put them in correctly not sure if its the installation or product the extra money was not worth it ,have another less expensive one that works just as well.

These guys were awesome. Friendly, polite and knew exactly what they were doing.

Super great team! Fast as heck. They were so friendly, I got my coffee and they were done.

Latisha was amazing. I purchased this TV for my grandparents and they told me she was so helpful and good to them. I really appreciate hearing that since I couldn’t be there to coordinate.

Very efficient and skilled tech Prompt and knowledgeable re television set up

Best Buy is the best store to buy electronics. Quality of service is great and after sales service is awesome too.

The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

They know what they are doing. They come in with respect and do the job right and in a timely manner.

Service technician was very good at his job. He was business-like and worked efficiently. He explained the workings of the TV to us and offered suggestions to improve our viewing.

The installers did a great job. Made the TV investment well worth it.

The agents mounted my TV and it it working fine. However, the TV is crooked on the wall and I cannot get it to go back to the wall straight. I ask the guy(Jermaine) to come back and help with this, but so far, he has not been. tv

Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

The Geek Squad installed my TV connected all devices and recommend the Sonos sound bar. I purchased and happy with the sound

The guys were very friendly and professional. Very respectful of my home and time and did a great install.

Agents were on time, efficient, and completely professional. Took their time to explain how to operate and navigate successfully