Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad intstalled my TV and mount quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They had a difficult time removing the previous mount. They were very polite, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up by BestBuy team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy team did a great job delivering and setting up my 75" TV. Professional and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQuad did not install ,my TV, a private contr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Bestbuy customer I am very disturbed of how my entire Bracket installment went. I cant call the store directly and the TV is about to fall off of my wall NOW

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Adjust expectations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well, but connecting to newly installed, but unterminated coax was a bust. They tried though, so A for effort. Had to have the cable guy (who was fantastic) come to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Team who installed my TV was very professional. Trained, experienced. They arrived timely. Finish the installation quickly. No mess around and showed/demonstrated use functions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and willing to go over the top to make me happy with y’all’s service thank you so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Dawg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed quick and perfect as requested. They showed up on time and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents really helped me out. Explained everything and hooked up my TV remote so I only use one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was very reasonable. Installers arrived when they said they would. Called before arriving. Installation set-up was done with no delays. Clean-up was superb. All trash was removed at completion. Operation was explained in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB Geeks mounter 43" tv in bedroom and fished wires behind wall. Looks great and white swivel mount is awesome. Totally worth $$ for TotalTech. Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job mounting our 65" TV. Employees were courteous, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, answered all my questions. A pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting service on time and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation at a reasonable price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents professionally mounted and attached the 85" tv and sound bar. Asked where we wanted, height from floor and so forth. Cleaned up and took packaging materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very good picture. It's nice that it has a built in fire stick so you don't have to worry about more chords. Only complaint is that you can't get it to default to cable TV which means you always need 2 controls in order to select the program you want. That is a big hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shoot computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Very nice and professional! Would definitely return to this store for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv was mounted perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys showed up and really saved the day. They mounted my new big screen and it looks perfect. It feels good to know they did things the right way and I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was great. They were very helpful, patient and knowledgeable.

    I would recommend this to a friend