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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man team arrived promptly, donned their China-virus protective gear, and got right to it. Very courteous and professional. Explained the various controls, answered questions. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 65" tv that I had mounted myself with no issues, but I didn't feel confident in manhandling a 75" model alone. Geek squad (Rick and Ben I believe) did a flawless job. They were on time, competent, and knowledgeable. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, does what it says. Tilt function is cool as well as horizontal slide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good. All my electronics are from Best buy. Everything up under one warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the one year Geek Squad service and I am 100% HAPPY, I HAVE HAD 3 GEEK SQUAD PEOPLE AT MY HOUSE AND THEY ARE EFFICIENT, PROFESSIONAL AND ANSWERED ALL OF MY SOMETIMES SILLY QUESTIONS I will be having them again very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount a new 50 inch Sharp. Wanted the wires in the wall. They made it work with the hdmi cords I had available. Once the tv was mounted they took the time to go through the features including the built in Roku. Made it easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv wall mount working well wires hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time following a phone call to confirm the address and service. They installed 2 wall mounts and tv's in about 2 hours. Set up the tv's and the remotes and went through all the features/functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ha us up and rounding in a short period. They showed us are everything was programed in the remote. It's a smart tv so we have a lot to learn. Did and very neat job with no mess. They removed all the box's and things that we didn't need. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV/surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, knowledgeable, and a pleasure to interact with. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from conscientious workers. They did not hesitate to get us involved in the decisions that had to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike From Geek Squad Did A Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the level of service that the Geek Squad provided. Mike the tech person did a great job setting up my system. He was careful not to damage anything and cleaned up afterward. Would use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my recent purchases were installed by Andy Vu. Totally professional and incredibly competent. From the pre installation status phone calls to completion, he includes you in the process and assures you that your purchase can be enjoyed to it's fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional job!! The installer and then the young man who adjusted the color for us were both excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and very helpful, and great conversation every time I receive their service

    I would recommend this to a friend