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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    another successful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks again guys for taking care of all my needs. I will be calling you for something else very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service by geek squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really nice and did an amazing job at installing the mount and the TV. They patiently answered all my questions and was pleased to get this kind of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup - they did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new apartment has very strange walls. They are much harder than my old apartment, so when I made the appointment, I advised that I had concrete walls. No problem for the Geek Squad. Fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted our daughters new tv. As always, they were polite and efficient! 10 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An efficient and knowledgeable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv, made sure it connected with my wi-fi and checked that it worked perfectly for us. They said they are available to assist at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Very respectful of me and my house. Hung TV and hooked everything up. Answered all question and didn't leave until they showed me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a fantastic job. What else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, approachable and efficient. The two gentlemen were really great and new their business. The television has been on the wall of a 100 year old wall and remains sturdily attached!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV on sale and could not be happier with price and delivery. One exception is I could not combine up delivery and installation after the fact because they were bought separately. The system should be able to accommodate this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was one and done in a trice! Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the two young men. They had us wired up and remote ready in no time. Always a pleasure when the Geeks come over! Thank you guys...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents really helped me out. Explained everything and hooked up my TV remote so I only use one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, did a great job and cleaned up after himself. Had me test the height of the TV for comfort eye level viewing. Overall a great experience and he was covid precautions conscious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech could not have been nicer! On time, professional and personable. If we could request him every time we would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service rep. He even went above and beyond by fixing my second TV which he did not have to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree Floyd who did the install was incredible. Friendly, fast, funny, informative. I hope to get her anytime I have someone come to the house to do any install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for this service was the right thing for us to do. There are reasons we have to get help, and the crew from Best Buy contracting through B & K communication was beyond outstanding. Thank you

    I would recommend this to a friend