Customer Ratings & Reviews

The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

Excellent team. Got in and got the job done quick and efficient. Thanks so much Geek Squad

I was very pleased with the Geek Squad Group service work

I don’t even have it yet. It’s not scheduled for install for 10 days. I’m sure it will be very nice when I finally get it.

This is incredibly amazing it twist 90 degrees, zoom it out, turn it to the right and left to suit your sitting arrangement

Our expert Geek Squad installation went without a hitch. We highly recommend using them. Fast and efficient, and willing to answer all questions

The agents were nice guys . It was fast and done even though I had to wait all day .

Agents mounted tv. Excellent job. No complaints to report

Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.

Gem Squad arrived on time and setup everything quickly.

The TV has a great life like picture quality. We could not be happier with the service we received and the quality of the product!

the installers were great and professional. I definetly would recommend the Geek Squad!!!

The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

the agents did an excellent job mounting my tv on my living room wall

TV is mounted well, no complaints about tv and mount, but there is very bad communication between best buy and geek squads. Had worst experience with these guys!

We ended up running outside of the allotted time due to the thickness of my rock in the desired location. The agents stuck with it and got it all done very well, but I was not able to be there for a demonstration.

The agents were remarkably friendly and knowledgeable. Quick and efficient. Went above and beyond with instillation.