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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1140 Showing 22,781-22,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was exceptional and professional. I will definitely use them again as the work is A++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mount. Easy to use and install for the geek squad. They did and awesome job and answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely AMAZING! Very professional, quick and helped with all my questions. They made sure I knew how to work everything before they left. They were prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad communicated before and on way to house. Asked the required questions to know what they were going to do to be prepared and were very Friendly and courteous while at our House.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installer the T.V. above the fireplace. The did a great job and took the old TV away. They explained everything about the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel are excellent ! On line help needs work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and seamless experience! I will most likely continue to shop at Best Buy for for the geek squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good experience. I would recommend, however, that if you find yourself in my situation of not being able to get internet/cable by the time you are having things set up, WAIT. They did such a good job connecting and hiding everything that its hard to vet back there after the fact. Still would recommend. They made is so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did a great job setting up and showing us features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and respectful. This is the second time I have used this service and would again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job with the Tv mounting, wiring the new sound bar and total set up of all equipment. Well done. Had to wait a little to have done which stunk but when they got here they did a wonderful job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was perfect. the guys that came to the house very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sam was so knowledgeable, what a blessing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my TV. Crew was very courteous and friendly.

    I would recommend this to a friend