Customer Ratings & Reviews

The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

The agents mounted my TV and it it working fine. However, the TV is crooked on the wall and I cannot get it to go back to the wall straight. I ask the guy(Jermaine) to come back and help with this, but so far, he has not been. tv

The agents did a fantastic job, they communicate with us on every step and we got it perfectly placed!

I already received review request. The person who installed was excellent in all areas including super knowledge. The salesman told me I would get 180 degree turn and not true. However, I’m making it work.

These guys were flat-out top of the line. Cool, crisp, and extremely professional and courteous besindes.

The guys who delivered my TV and set it up were on time bery professional and helpful!

My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

The agent who mounted our tvs did an amazing job. He was very competent and extremely competent on placement of each one he mounted. He was also very personable!

The two guys did a great job connecting a new 43" TV in my bedroom. Also removed all the related trash when they left. They were quick, professional and friendly.

Easy install, worked on my new Samsung well. Would recommend

The guys were just fantastic- professional, personable and very knowledgeable. Everything was done on time w/good communication. The level of service was excellent-something that does not happen often enough these days. Highly recommended.

I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

Geek squad was very professional. Did an excellent job.

The guys were very professional, called before and after, even return my item that I didn’t used from to Best Buy and send me a picture with return receipt

With the guys I came to do TV mounting was amazing and super professional. They were very knowledgeable and helped put of the TV and no time. They had answered all her questions and help set up the TV.

This installation was necessitated by my first new tv only lasting 6 days before malfunctioning. We waited 11 days for installation of the replacement tv. The guys on this 2nd installation were not quite as thorough in explaining & setting up the tv. Had Geek Squad follow up on 8/28 to make some adjustments.

They handled a challenging mounting job pretty well.

The service and installation was fine. However it happened more than a full month after the scheduled date. In addition, the service team did not arrive until 10pm, and rushed through the check out because it was so late. I noticed the next day that they neglected to install the power transformer.

Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

Excellent service from 2 pros who mounted and plugged in the accessories and insured all working perfectly before leaving.