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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1141 Showing 22,801-22,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & easy. Arrived on time as indicated by emails & tex. Worked together and remove old TV and installed new TV on 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William was very helpful in remounting our tv to the perfect height for our living room. He even went as far as hiding our wires. He was extremely nice as well as taking the proper safety precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% what you expect from the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that showed up were exactly who they needed to be... knowledgeable and professional. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technican

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technican was awesome. Did the job extremely well. Cleaned up after himself and explained everything he did. Also explained the features on the TV and also showed us some things unique to the TV, such as extra channels and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shoot computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Very nice and professional! Would definitely return to this store for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TVs work perfectly. The installer was efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV did not fit on existing mounting bracket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers solved the problem. Our blu-ray-surround sound can not be properly paired with the remote to turn it all on with one control. The installers found a way to make it work using an extra step in the start up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up by BestBuy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy team did a great job delivering and setting up my 75" TV. Professional and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job mounting our 65" TV. Employees were courteous, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Came on time. The tech was very polite and showed me things about my tv that I did not know.. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I have an excellent experience with Geek . They are friendly and professional, and they make sure they do excellent work installing your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from conscientious workers. They did not hesitate to get us involved in the decisions that had to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The norm for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure everything was working before they left. Also they made sure I knew how to work it before they left to get the beat use of this product. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and overall installation of the tv was awesome. Very professional, fast & clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process from making the appointment, reminders calls, and to the installation all ran smoothly. Both employees that came to my house were very professional and took the time to explain how the tv worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and willing to go over the top to make me happy with y’all’s service thank you so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Dawg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed quick and perfect as requested. They showed up on time and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Mario is a treasure. Very professional and efficient. Keep him.

    I would recommend this to a friend