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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1141 Showing 22,801-22,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. They did a great job and were super respectful and flexible with my schedule on the day of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a confirmed GEEK SQUAD family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job for us. Our LG g2 65" TV is working fine. Our GX Sound Bar is an excellent buy. We couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had been there to oversee mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Premium mounting service to replace wall mounted tv with new larger Samsung . Was not able to be there and wife was the go to person for the service. Not bad results but I had to personally do some wiring tweaking so that it looked "cleaner" and add a flat multi plug connector for the blue ray, cable box, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & easy. Arrived on time as indicated by emails & tex. Worked together and remove old TV and installed new TV on 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been my friend for online and in-home services gor years. The more you use the in-home services, the more you save. I'm guaranteed satisfaction and so far, they're right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were excellent setting up and mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great - they cleaned up after, taking away all the boxes - they set up and connected tv to all devices and made sure each worked. They were great measuring to get tv in the center of the wall. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% what you expect from the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that showed up were exactly who they needed to be... knowledgeable and professional. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount our tv were super nice and knowledgeable. They knew exactly what to do. They were super careful around our furniture. The were precise and extremely professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They show up when they said they would be here. ( no company does that any more , they make you wait all day ) The guy were clean , were careful in my house , Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional explained everything to me. Left my room clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the in home service, answered all the questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new 65in Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a professional job. On time and were finished on time. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tagged team to get both TV up and runni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and made sure we had understanding of TV workings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service crew were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good process. I’ve had better service the time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Cleaned everything up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek service extremely helpful with the install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Came on time. The tech was very polite and showed me things about my tv that I did not know.. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend