Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    “King Louis I”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis was phenomenal. He gave me a great tutorial once the television was mounted, and he was patient with my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and provided professional service for reinstallation of TV set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are a confirmed GEEK SQUAD family.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a great job for us. Our LG g2 65" TV is working fine. Our GX Sound Bar is an excellent buy. We couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get to my peripherals. I can pull it away from the wall and adjust easily. Don’t waste your time and money on anything cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very good, kept updated information about the appointment. Came on time and installed properly. Very good customer service. highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy complained a lot about it being an above the fireplace mount and threatened to charge me more. The original mount was installed by Best Buy also. The guy wasn’t as familiar with it and got upset that he put the TV up wrong and had to redo it and that’s when he started saying he may charge me more money. This was a horrible experience. He asked me who setup the service and I told him the guy in the store that sold me the TV. He just made me feel uncomfortable. I don’t mind paying for quality work and if you had to charge me more then fine but you didn’t have to come in my home and be a Negative Nancy the entire time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable experts. Very helpful with making sure we were satisfied with installation and understanding operation of our tv. The tech's were respectful and cleaned up after they were done. They both deserve a raise for such great service,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given excellent and professional service during my installation. He was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for brand!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most of you know, holiday bargin electronics are usually a little “watered down” but this has been a great buy and the department and high-end video managers were honest and caring. I would buy again from them if I needed their guidance before making a final decision! Can’t go wrong with this one if there are any units left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service of Wall Mounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that was provided. The gentleman that came out was very respectful and very efficient. He arrived on time and finished his work with no mess. I would definitely pay for this service again if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted with exceptional Service and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks break their back not yours.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents know best how to make your abode look marvelous and Majestic. Where would we be in this world without the awe inspiring magnitude that is the Geek Squad. God bless the Geek Squad and to infinity and beyond !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad soars again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from 2 pros who mounted and plugged in the accessories and insured all working perfectly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality service. Explained the process clearly and were professional during the entire visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing. Did an excellent job hanging the tv exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and knowledgeable. Everything was perfect when he left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! GS took down old TV and mount, installed new mount and reprogrammed Harmony remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

    No, I would not recommend this to a friend