Customer Ratings & Reviews

We were super pleased with our installation service. The technicians were on time, knowledgeable, friendly and efficient. So much easier than trying to hang a large TV ourselves.

Our expert Geek Squad installation went without a hitch. We highly recommend using them. Fast and efficient, and willing to answer all questions

Fast snd professional. It’s great have the tv and sound bar set- we couldn’t have done this on our own.

Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

TV is mounted well, no complaints about tv and mount, but there is very bad communication between best buy and geek squads. Had worst experience with these guys!

The guys installer the T.V. above the fireplace. The did a great job and took the old TV away. They explained everything about the television

The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

Excellent service by the two young men. They had us wired up and remote ready in no time. Always a pleasure when the Geeks come over! Thank you guys...

Great job and they completely set up my tv so I can really use it.

The agents, Leon and Jerry, were very respectful. They even went above and beyond by coming back to our house to connect the HDMI cables which we didn’t have a longer cable at first when they came. Great job.

They were on time, even though I had my bracket already on the wall they connect my TV up and made sure everything worked

Brandon Robertson and his helper Richard were on time, very professional and I’m very satisfied with the work that they did for me in both bedroom and living room

Latisha was amazing. I purchased this TV for my grandparents and they told me she was so helpful and good to them. I really appreciate hearing that since I couldn’t be there to coordinate.

They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

Geek Squad is efficient, fast, careful of surroundings, and people I trust in my home.

The service was excellent. The techs went above and beyond and knew what they were doing!

the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.