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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Traveling Geek Squad Scores Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen TV geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great Reliable helpful were on time No issues whatsoever. Very Knowledgeable as well as they had great recommendations on how to use the equipment we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, just need follow up call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything quickly and effectively. Answered questions. It was only after they left, I discovered more questions. No follow up calls were made as to questions I might have after serving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV/surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, knowledgeable, and a pleasure to interact with. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician knew electronics so very well. He did everything so smoothly and quickly. He explained everything to us as he went, and everything was working very well before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Joe was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful with tips. Installer referred to himself as Geeky Joe, and told me to call him anytime with questions. Friendly and very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and installed the tv wall mounting with no issues. Showed me how to use the remote; synched it to my other remote; took boxes, packing with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked well together.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was professional and respectful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Ray, Jay, and Q were very respectful and worked well together. Geeks Squad's commitment to training is impressive as Agent Q (a cadet) was in training as Agents Ray and Jay thoughtfully shared their experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed a plasma tv and installed a oled c9 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job only problem was I didn’t have the right hdmi cable so they couldn’t change it in wall .Need to take tv off wall now that I have correct hdmi cable .I wonder if they could come back and change hdmis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a bang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't take long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounted my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and hooked it up for me. They installed Thermostat and showed my how it worked. They cleaned everything up when they were done. They were very informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new tv and setting up everything. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my 55 smart tv they installed on the wall in the basement exercises room I like that I can move it in any direction excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional and thorough. Patiently walked us through all aspects of the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting was undertaken very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent placement and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who placed my TV and sound bar above my fireplace were professional, friendly and knowledgeable. I appreciated their guidance when I was unsure of placement.

    I would recommend this to a friend