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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service by geek squad!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really nice and did an amazing job at installing the mount and the TV. They patiently answered all my questions and was pleased to get this kind of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was professional and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team installed easily and quickly my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy best team. Professional customer service and customer care. Thankful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the 2 ladies were very professional as well as very knowable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Eero system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Eero system quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a fantastic job hanging the TV on the wall. The technicians were smart, friendly and very efficient. They are highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    This is two thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with geek squad they made sure i had everything that was needed, and they also did a great job of communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted very professionaly. There were other ideas we could choose from. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny !! At first was hesitant but I absolutely love this tv. It looks so nice in my living room and is mounted above my fireplace, so with the art display futures, it’s just cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our TV's were professional, friendly, timely and overall great people. They knew what they were doing and made sure all of our questions were answered and that we were satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect was a good choice for this tv set - easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brooklyn and Cole was very professional came in very respectful and it doesn't hurt that Brooklyn is very easy on the eyes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation guys were Absolutely Awesome. They were professional! The covered their shoes each time the came our home and wore their mask. The were friendly and just great! Thank you.

    I would recommend this to a friend