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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1146 Showing 22,901-22,920 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing the TV but were unable to link my remote to the TV. Found out later that it wasn't their lack of knowledge but rather a fault in the TV for not providing a code to do the link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my television. They took their time and asked specifically what I was looking for as far as placement. I will be calling them when I need to mount another television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was on time and performed perfectly. They were polite and professional. Completed all install work very well. We are very happy with the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, and quickly & professionally set up my new set, and dialed in all the settings. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad TV Hook-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job by the Geek Squad. We have used them several times to hook up TV's in our house and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were flat-out top of the line. Cool, crisp, and extremely professional and courteous besindes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mounted quick and exactly how I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to the house removed the old, put up new full motion mount and the new tv and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was professional and courteous. They were extremely knowledgeable about the products. They were also meticulous with the installation and explained the use of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Superb Geek Squad were swift and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents the Geek Squad mount my Tv like experts auperb job. The TV is fantastic and I am really enjoying it. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv and needed it mounted geek squad came out and mounted it perfectly and the guys were very friendly it was a wonderful experiance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already reviewed this service earlier. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch Samsung TV is awesome. The color, clarity and size is the best for the bedroom. I also had Best Buy over to mount it on the wall, best thing to do. I was very please with the service ain’t he store and at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for "over the fireplace" installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the Geek Squad. Superb and what makes this bracket unique is it will lift out OUT down, providing great view for an "over the fireplace" application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy carefully mounted tv to full motion bracket and explained position options. He was careful and quick. He connected all my devises and explained access options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great work. Made extra effort to make the whole set up look ideal. And, on schedule and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performance was exceptional and they were very friendly.

    I would recommend this to a friend