Customer Ratings & Reviews

Victor and Ismial did a great job. They work very hard and are careful in everything they do. I really appreciate their efforts

The techs were very fast, efficient and answered all my questions. they ensured everything was hooked-up and working and cleaned up after mounting. Great techs! I hope I get them next time I have a project!

Agents very efficient and fast would recommend them

Cameron was very professional and efficient! A really nice job done by a qualified installer.

Excellent, courteous service. They took the time to explain how the equipment worked.

The installer was polite, efficient and knew what to do. He cleaned up after he was done.

The guys were fantastic. Got my TV and sound bar mounted, my cable and internet connected and they were able to hide the wires as well. Really professional and personable.

Crew that showed up was professional, quick and easy to interact with during the job.

These people are truly professionals. Quick, efficient, knowledgeable, clean and considerate of covid-19 protocols. I have used these service many times over and have never been disappointed.

The product met our needs. The tech was exceptional!

Mounted TV and made connections. Got surround sound working correctly, Which it hadn’t for some time. Got Nintendo Switch connected.

The Geek Squad put the TV on my wall and programmed it to my remote controls as needed.

Looks really good. All my electronics are from Best buy. Everything up under one warranty.

"Save yourself a lot of time and frustration and go somewhere else." The mounting itself was done well. However, the process was not worth it at all. I took off work to be available and they no showed. Not only did they no show, but they couldn't even be bothered to let me know they were running late and would not be there. I called to check and was told to wait longer. So we did. We missed a couple of planned events to make ourselves available. It was well past the original scheduled time frame. Still nothing. Called again and was told they wouldn't be out until the next week. Not once did I receive a call. Not even when I was told I would be called back. After sharing my frustrations with the no call, no show I was told I would get a gift card for my troubles. This would have helped to make the situation right had they actually followed through with it. I was told the card had to be physically mailed and could not be emailed. Also told that it could take up to two weeks to get the card. So two weeks go but still nothing. So I called to check and they informed me that there has been a problem with the card. Instead they are going to credit my original card back. This would take 7 to 9 business days. So I wait. Big surprise, my card is never credited. It's been well past the estimated time. So I called and after getting passed around to different departments, no one can seem to help me. Several hours and several disconnects, I get nowhere. Not once had Best Buy reached out to me to try and make this right. Save yourself a lot of time and frustration and go somewhere else.

Fast snd professional. It’s great have the tv and sound bar set- we couldn’t have done this on our own.

Geek techs are always pros and know what they're doing, but I have had to have them come back to finish what they started because they didn't run thru everything the first time. Because I don't know what I don't know, my last tech (she came twice to the house), told me how (instead of just doing it) to program my already somewhat jerry-rigged brand new TV with my Harmony remote. It sounded easy enough. She left. I didn't get it right. Still doesn't work and renders some cool features of the new TV unusable. I don't want to get charged $99 again and it's so time-consuming to wait for the Geeks, so I haven't called. So we are living with a partially working TV. I know there are time constraints to their visits, but I don't think it's too much to ask that whatever is being installed works properly across the board. Aaaarrrggh. So frustrating.

Tha Geek Squard mounted our TV and mounting bracket not bought from Best Buy. They came on time. Very professional, clean, organized,wore there mask, identified themselves.

Great TV wall mount as we have a 65" tv on this mount and it works great !!! This is our second tv mount from best buy and we love it !!!

Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!