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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1150 Showing 22,981-23,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. They explained everything and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gave me good information .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV efficiently and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV wall frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad worked as a team. Communication with owners of the home was informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my 55 smart tv they installed on the wall in the basement exercises room I like that I can move it in any direction excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The norm for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was off the charts . Tv mounted perfectly Tv shows clear & crispy, Im in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong with the perfect size TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was perfect in the bedroom the perfect size I keep my TV on 24 hours a day. Beautiful, perfect location and perfect in the room. The colors are very intense and detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation on wall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had techs come by to install a 43inch tv. Took them a short amount of time. Very helpful and polite. Will recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did their job professionally and without any hiccups! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadget tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and very professional!! The guys are quick and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time called to confirm before ar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation was quick this mount is excellent quality I give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Greek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could I say that hasn't already been said about this team of highly trained professionals? Big kudos to Timothy Bell and his assistant for a speedy, courteous, personable installation of my new Samsung 55" 4K television and Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad deserves five stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the geek squad technicians were so friendly and helpful. They addressed all of my needs with a smile on their face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and his partner were great and professional, fast and same time good timing for installation.. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality knowledgeable customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and real nice guys A++++++++++++!!!+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Best Buy Total Tech and it is a great value. They delivered it and set it up and even helped me with questions about another tv.

    I would recommend this to a friend