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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1150 Showing 22,981-23,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad moved my wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad move my 75" TV to another wall in my Family room. They were so efficient and perfect in their work. Makes me happy to be a Tech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dwayne Sumrall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne was THE BEST. If I could give him and his teammate 10 stars I would. They were friendly and even helped me set up my soundbar . They provided spare cords they had that I was missing. He was exceptional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was absolutely amazing. He new exactly what to do and helped us make the right placement choices for our home theater. Movie nights at home will be the best now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad removed old and installed a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Best Buy Total Tech and it is a great value. They delivered it and set it up and even helped me with questions about another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV and did a splendid job. The put all component where they are supposed to be. My surround sound is sounding great and everything looks neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a game changer for us. We had to return it and buy a normal tv. If you get it I would suggest to conduct some research with the magnolia dept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians took time and installed tv to the wall mount perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Chris/Frank was AWESOME. He was very meticulous and professional. His work ethics are above reproach. He measured precisely and wrapped the cords neatly and secured them nicely on the back of my television. Kudos to you Chris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his team were the utmost professionals. They cared for my TV, they quickly installed my mount, and they even took out my empty box for me. Very nice technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEK SQUAD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv and went above and beyond to make sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service. Took about a half hour to mount 85 inch TV and soundbar. Worth evwry penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Technicians have the necessary training to do an exceptional job. Have made many purchases recently and am well satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mounting kit to go with. It allows side to side movement as well as up/down movement. The best thing is the space the unit gives you if you need to add/delete wiring. One can actually do so things with the allowable space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, personable. Prior to and after installation, everything was explained in detail, all questions answered. I was pleased with explanations on all products bought, brought and installed. Safety also appeared to be of utmost importance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend