Customer Ratings & Reviews

Both Techs were very nice people and called in advance etc...The first Tech who came told me he couldn't use the "full motion" mount I bought on my own b/c my studs were metal, so I had to reschedule so I could return it and buy a regular tilt mount. The only one he carried around in his van was of course a $169 one! So he only connected and set up my Roku TV which he failed to program to always power on to regular TV not Roku. The second tech was very good and determined the studs were actually wood, so I could have used my full motion mount but now I don't have that feature per stated above. So all in all very nice people but I can't give 5 stars. The second tech gets 4 starts. But I'm not 100% satisfied.

The agents were in time organized and cleaned up after themselves. No issues well mounting even hooked up the directv, connected remotes and hid the cords without me asking.

The Geek Squad installers were so efficient and explained everything, setup the internet, disc player, remote, etc. and made sure they all functioned properly. They answered all my questions and cleaned up before leaving. They were great!

They stood on time in clean uniforms they removed my old tv and installed the new one set it up and had it working inside of an hour. A very stress free purchase and they actually stand but there extended warranty.

Geek Squad installed my new TV nicely. They were professional and on time (even early) and were nice people. Unfortunately I am not savvy with technology and I can't get the TV to work after I used a Blue Ray disc. So I am stuck.

The agents mounted the tv and made sure all devices were working. Added challenge is both TVs were mounted into our vacation condo and we had no idea there were steel studs. Geek Squad were heroes.

Both of your greeks squad Guys were great, they were professional to care business. Didn't leave a recommend Them anytime

Somehow the wall mount did not arrive with the tv. The installer was able to locate one, picked it up and installed the TV. Only reason I didn’t give a 5 star rating is that Best Buy should have provided more information on everything I needed to order to install the TV.

Mounted TV and connected speakers. Took the time to show me all the remote and tv features. He made cutting the cable cord much easier transition.

The agents that mounted my new TV measured carefully and took care to make sure everything worked properly. It was also fun to talk with them about the Chiefs.

wall mount perfect for area tv is being used. no wires

Once again the team that was over to install the TV was punctual, friendly and professional. Couldn’t have asked for better service.

The guys did an amazing job mounting my 77 inch lg oled, and they gave me some advice on setting up my theatre room, very happy with the service

The installation guys were great, respectful, clean, and easy. They walked through the new features and made sure I was happy asking enough questions.

The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

Geek Squad did a great job mounting my 70" over a fireplace. They set the TV up and connected it to a new soundbar as well as programmed my DTV remote so it controls everything. Very pleased with the service.

Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

TV installation and cable connection. Very happy with new Sony A80K 77. Best TV so far not too dark or bright, perfect tv resolution and processor.