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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1153 Showing 23,041-23,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad deserves five stars.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the geek squad technicians were so friendly and helpful. They addressed all of my needs with a smile on their face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 7077 inch TV had it installed from Best Buy.. I was very happy with the installers did an excellent job very clean very respectful well use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember what the gentlemen's names were, but was provided excellent service. They provided detailed recommendations and knew what they were talking about. All you could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted very professionaly. There were other ideas we could choose from. Great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed easy enough. just a basic wall mount. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are very nice and respectful. This last time my dog barked the whole time. He never lost his politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 70" TV and wanted it installed, GeekSquad came to install it, they were very fast and professional. We will keep them in mind for future needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatful delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it without any reason for me not to give 100% satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was knowledgeable and took time to be sure everything was done properly and that I understood how to work everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install unacceptable -bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job but Taylor was focused on charging me more for the installation. Also, the tv was mounted well but the conceal strip was not installed properly and lacks quality standards. Also, the old mount and stand was removed but they lost the screws to the old mount so I can never use them again as they were custom screws. Adam (audio rep) in the Okemos, MI, store is rude, intimidating, and downright disrespectful. Adam insulted my friend in front of other customers and employees because my friend did not agree with him on his audio pick, and then informed me that I could complain to corporate but they will not listen...he was right about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never thought of trying to install and mount my 72" tv by myself. These guys are a life saver. Highly recogmend the Geek squad plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs went above and beyond and knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and were very informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. If you have the space then it doesnt look too big. Just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great intallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came out to my house were both kind and professional. They took the time to let me know what the process was going to be and they knocked out the project in the time frame they told it would be completed.

    I would recommend this to a friend