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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1154 Showing 23,061-23,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome Technican

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technican was awesome. Did the job extremely well. Cleaned up after himself and explained everything he did. Also explained the features on the TV and also showed us some things unique to the TV, such as extra channels and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a bang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting my 77 inch lg oled, and they gave me some advice on setting up my theatre room, very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wireless speaker installation was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and connected speakers. Took the time to show me all the remote and tv features. He made cutting the cable cord much easier transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks break their back not yours.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents know best how to make your abode look marvelous and Majestic. Where would we be in this world without the awe inspiring magnitude that is the Geek Squad. God bless the Geek Squad and to infinity and beyond !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and thorough. Addressed the issue and answered all my questions. Very nice and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very sturdy and flexible. Great for large TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even drilled the holes in the wall and ran the wires down to the baseboard. Very knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist assisting my granddaughter and I was friendly, helpful, and patiently answered all our questions. He took the time to ensure we saved every dollar possible, and that means a lot these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and explained everything how to tilt forward backwards sideways without smudging the screen. Its very useful to have all these options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron was very professional and efficient! A really nice job done by a qualified installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does IT again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Got my TV and sound bar mounted, my cable and internet connected and they were able to hide the wires as well. Really professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to WiFi and Bluetooth. Works great. Agent was professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good experience. I would recommend, however, that if you find yourself in my situation of not being able to get internet/cable by the time you are having things set up, WAIT. They did such a good job connecting and hiding everything that its hard to vet back there after the fact. Still would recommend. They made is so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros all the way.. connected existing tv devices no problem.. thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and knowledgeable. They even provided the correct, alternate power cord when I couldn’t find the original (which was in one of the household moving boxes!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled mt tv quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in mounting and connecting my 65 inch tv...i was truly amazed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Ed were extremely professional and friendly. They made sure we were taken care of and answered all our questions during the installation. Thank you for helping us complete our living room set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done professionally. Professionalism was at it highest during the entire visit. I would recommend BEST BUY GEEK SQUAD to anyone.

    I would recommend this to a friend