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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1156 Showing 23,101-23,120 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great buy for brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most of you know, holiday bargin electronics are usually a little “watered down” but this has been a great buy and the department and high-end video managers were honest and caring. I would buy again from them if I needed their guidance before making a final decision! Can’t go wrong with this one if there are any units left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service of Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that was provided. The gentleman that came out was very respectful and very efficient. He arrived on time and finished his work with no mess. I would definitely pay for this service again if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable experts. Very helpful with making sure we were satisfied with installation and understanding operation of our tv. The tech's were respectful and cleaned up after they were done. They both deserve a raise for such great service,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt—professional—did excellent job and make sure I was satisfied before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the support you provided, we are still learning about how to use our new streaming service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    40" TV hook upp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and polite. My complaint is not with the agents, but the price. I have the tech plan and the complete job was over $400.00 They were here about 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that mounted our TV were great. Carful and polite and very informative about how everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jack k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great and neat and fast. thanks. this was the 3rd time using geek squad from newport news best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wasn't mounted just placed on stand and hooked up to existing audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer arrived on time was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV for was professional, efficient and friendly. I would highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can I give the geek squad 10 stars? The guys were that good. On time, wore shoe coverings, protected the floor and on on SUPER job guys and thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" Sony Bravia is a great TV and sound quality. Easy to use. The picture quality is amazing!! Geek Squad did a wonderful job of setting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    outstanding quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and the installation was superb. thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. They uninstalled my old tv, installed the new one, hooked up all of my devices and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up was perfect and informative. They answered all our questions and explained everything with patience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have. Courteous and professional and ease of mind makes the price worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, great install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I have used them twice and will definitely do so again!!!

    I would recommend this to a friend