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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1158 Showing 23,141-23,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Traveling Geek Squad Scores Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly easy to use camera. Charges well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came out to setup my new TV was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Total Tech was well worth it. They installed the TV in the time I was thinking about it. Total professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that brought out the TV was very polite and extremely helpful. I will use Geek Squad everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were in time organized and cleaned up after themselves. No issues well mounting even hooked up the directv, connected remotes and hid the cords without me asking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch Samsung TV is awesome. The color, clarity and size is the best for the bedroom. I also had Best Buy over to mount it on the wall, best thing to do. I was very please with the service ain’t he store and at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent placement and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who placed my TV and sound bar above my fireplace were professional, friendly and knowledgeable. I appreciated their guidance when I was unsure of placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of wall mount and 85" tv excellent. Installers asked for our input and offered requested recommendations regarding placement of units on wall. Extremely pleased with completed work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable, fast and professional service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very fast, efficient and answered all my questions. they ensured everything was hooked-up and working and cleaned up after mounting. Great techs! I hope I get them next time I have a project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very positive and professional experience! Was impressed with the timeliness and accuracy of our service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in setting up my tvs and showing me how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to the house were on time and very prepared. They connected everything exactly how we wanted it, communicated throughout the process and made sure everything was working perfectly when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team for delivery and fast setup. They arrived on time and were very professional. I was very pleased at their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! Great professional service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very knowledgeable about TV but were able to mount it without too much problems. They need to be more attentive to leveling the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek Squad installed my tv and wall mounts quickly and efficiently. they cleaned up their mess before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way your team sets up the televisions. Always efficient to every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and very courteous. They hooked up my television, mounted it and explained exactly how the features worked.

    I would recommend this to a friend