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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1159 Showing 23,161-23,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous. Was willing to answer questions about a good soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NEVER HAD BEEN ABLE TO MOUNT MY TV MYSELF. THE 2 GENTLEMAN WHO INSTALLED MY TV WERE GREAT. THEY WENT THROUGH EVERYTHING AS THEY WERE PUTTING IT UP. THEY INSTALLED THE MOUNT, TV AND SOUND BAR. THEY WERE WORTH EVERY DOLLAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver And 4K Fire Stick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and the agent ensured everything worked prior to leaving. he answered all of my questions completely and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t ask anyone else to do It but them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came here could not have been more helpful, more informative or more professional. They were five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work by the crew. Arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV and bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done. I was very pleased with promptness and installation. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time, were very professional, and everything was working when they left. They took the extra time to show us the controls and how they worked and even get my photos up on art TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, personable. Prior to and after installation, everything was explained in detail, all questions answered. I was pleased with explanations on all products bought, brought and installed. Safety also appeared to be of utmost importance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and installed perfectly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly and helpful. Had a few problems attaching to the older wall mount, but was able to solve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for defective TV was handled quickly and on time. All packing material removed, new set tested and demo on using remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional group of guys. Worked seamless together to install my 98 inch TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, efficient, good explanations, very clean work ( one vacuuming while other drilled holes for mount).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Nice and Professional but somewhat lacking...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs were very nice people and called in advance etc...The first Tech who came told me he couldn't use the "full motion" mount I bought on my own b/c my studs were metal, so I had to reschedule so I could return it and buy a regular tilt mount. The only one he carried around in his van was of course a $169 one! So he only connected and set up my Roku TV which he failed to program to always power on to regular TV not Roku. The second tech was very good and determined the studs were actually wood, so I could have used my full motion mount but now I don't have that feature per stated above. So all in all very nice people but I can't give 5 stars. The second tech gets 4 starts. But I'm not 100% satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ACPMD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew measured and place mounting bracket at my direction. TV was then mounted and had a degree of adjustment even while locked into bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend