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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1162 Showing 23,221-23,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allison was absolutely amazing. Would definitely hire Geek Squad if I knew I was getting her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication, extremely professional, and committed to quality workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and quick with the installation of my TV! They were helpful in answering my questions, on-time, and they ensured the space was clean upon their departure! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my large screen tv, connected & synchronized all my devices .... all with a smile and completed the task ahead of schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer did a great job with mounting, setting up and cleaning up behind himself. Pleased with the service and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Technicians have the necessary training to do an exceptional job. Have made many purchases recently and am well satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely happy with the technician! Sadly the tv could not be mounted due to a wall Issue. However, it looks great just the way it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful and so is Best Buy customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up easy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great work and service from Geek Squad. Very nice people they send to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment. The guys came at the time they said they were going to come They were Very professional, clean and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from geek squad were amazing. They explained everything they were doing. They made sure the mount was safe and secured before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do a great job. They even help with setup. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really nice and the mounting was perfect and even and they were really clean and they make sure it the was perfect place In The wall and they explain to us how to used the Tv and set up easily to used for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were funny, fast and professional while mounting my 65" tv. They cleaned up after themselves, put wire ties on my messy long wires and recycled my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad Member Greg's customer service ability was exceptional Unbelievably helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior was great and definitely wanted me to Be satisfied he cares about what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service they guys where in and out they left there mask on at all times and cleaned up there little to no mess that they had and even told the box where my 85 inch tv was in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, considerate, and true professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a TV to be installed at my parents house. Geek Squad made sure the TV was installed and took the old tv. Thank you guys!

    I would recommend this to a friend