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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the TV and stand very quickly and efficiently. There was a problem with the audio but they found it and fixed it along with my old TV. I would recommend the Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was so nice. There were 2 other guys that came to help him. And all 3 were super nice. They made sure everything was in order before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific! Highly recommend them. Was a pleasure to deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 50 inch Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, excellent work and fulfilled my request with the proper height of mounting the 50 inch flat screen. Very pleased and would highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mounting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Samsung 85-inch TV I bought from Best Buy has been fantastic—great picture quality, and the installation process was smooth with friendly technicians—there's one thing I found disappointing. When I purchased the TV, I was told that unmounting it and mounting it at a new house would be free if I moved. However, now that I’m relocating, I’ve learned they want to charge for this service. It feels misleading because this wasn’t communicated upfront during the purchase. It’s a great TV, and the installation team did a good job initially, but I think they should be clearer about additional costs when it comes to services like this. Something to keep in mind if you're considering this purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing. Showed up when expected. They were friendly and communicated with me on where o wanted my installed. He went above and beyond! Very happy with the tech and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Engaging. Talked to us about every step in the installation and what would be best for our viewing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv exactly how I wanted and they were especially nice….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy mess-free friendly installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, accurate, collaborative and proficient geek squad installers. Provided extra value I had not expected. Would give 10 stars if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and very helpful. They made installation process smooth and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good in stalling and mounting the sound bar.. they made sure that everything was level and working properly, The sound bar did come with an optical cable and they did not have one on the truck. had to run and get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best, set everything up for me mounted my TV and showed me how to operate the fire stick and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received excellent service, the techs did the work that was needed to mount my TV . everything went well. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are true professionals with clear technical knowledge - never disappoint!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and were very informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were so efficient and explained everything, setup the internet, disc player, remote, etc. and made sure they all functioned properly. They answered all my questions and cleaned up before leaving. They were great!

    I would recommend this to a friend